- IIMAK (Amherst, NY)
- …Science, or a related field. + Proven experience in network administration and help desk support within a corporate or manufacturing environment. + Strong ... and documentation. Responsibilities: + Provide first-line technical support to end-users via help desk , addressing issues related to software, hardware, and… more
- New York State Civil Service (Ray Brook, NY)
- …tickets within designated assignment groups.* Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ... NY HELP No Agency Information Technology Services, Office of...function as manager of ITS 2 staff doing general desktop support for End User Support staff within the… more
- New York State Civil Service (Syracuse, NY)
- …tickets within designated assignment group. * Receive and professionally and courteously address desktop support calls transferred by the Service Desk . * Monitor ... NY HELP Yes Agency Information Technology Services, Office of...the Information Technology Specialist 2 will function as general desktop support staff for End User Support within the… more
- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate ... Helpdesk tickets, emails and calls in a timely manner. Provide Helpdesk/ desktop support for hardware and software computer systems and peripherals. Support… more
- Fox Rothschild LLP (New York, NY)
- …and close monitoring after installation or upgrade. + Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other ... maintain production environments for enterprise-wide applications, including server and desktop specifications, client software packaging, server software installations, integrations,… more
- City of New York (New York, NY)
- …and problems. - Good team player with a strong willingness to participate and help others. - Support orientated; able to manage customer's expectations and follow up ... 3+ years of experience with Jira or similar service desk tools (ie Service Now, Remedy Service Desk...hosting and support, - Working knowledge of MS IIS,AKS,APIs, Desktop and web based applications. - Experience with prioritizing… more
- Lactalis American Group Inc. (Buffalo, NY)
- …to ours The Helpdesk Administrator II provides support to end-users remotely and desk -side. The individual responds to help requests and identifies, researches, ... for this position include: . Receive and resolve incoming help requests from end users in a courteous and...the organization. . Perform hands on fixes at the desktop level, including installing and upgrading software, installing hardware,… more
- Colliers Engineering & Design (Rochester, NY)
- …first point of contact for helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through to the ... (or equivalent experience). + 0-2+ years of experience in desktop support or related field. + Experience IT service...can join our team of professionals, so we can help you Accelerate Your Success! Colliers Engineering & Design… more
- Capital Region BOCES (Albany, NY)
- …and desktop ). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with vendors to ... Program designated title. NY HELPS is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles… more
- New York State Civil Service (Albany, NY)
- …VMware 7.0 + and VMware VDI solutions, Digital Sender and printer configuration. Some Help Desk functionality. Ability to work with a diverse group of people ... NY HELP No Agency Empire State Development, NYS Title...Solution (AVS).* Assist with the management of Horizon Virtual Desktop Infrastructure (VDI) in Azure.* Utilize network management best… more