- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues of MPR… more
- General Dynamics Information Technology (Arlington, VA)
- …None **Job Family:** Technical Support Services **Skills:** Computer Hardware, Help Desk Support,Trouble Ticketing **Certifications:** CompTIA Security+ ... + Use the ticketing system to: + Proactively check help desk queue for new emails and...of resolution. + May need to lift and carry desktop equipment such as laptops, computers, and monitors. **WHAT… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our...+ Providing remote support to users for network and desktop hardware and software problems + Responding to and… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...Responsibilities : + Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for… more
- ManTech (Chantilly, VA)
- …180 days. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. + ... support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range...incidents. + Installation, accountability, maintenance, and decommission of physical desktop , data center equipment and other IT assets. +… more
- Leidos (Laurel, MD)
- …Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems** + ... candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to these systems.… more
- Navy Exchange Services (NEX) (Washington, DC)
- …troubleshooting, supporting), RF networking, Local Area Network support - Working at a Help Desk or in a system support position - Utilizing automated ... and maintenance of telecommunication, network, Point of Sale, RF, and Desktop computing equipment, as well as dumb terminals, printers/multifunction devices and… more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... interests of our nation. SecuriGence is seeking an experienced Systems Administrator to help contribute to our success. If you enjoy working in a fast-paced… more
- ManTech (Herndon, VA)
- …of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + CUSTOMER-specific ... and implement fixes for hardware, software, network, and application issues, including remote desktop triage and system repair using remote tools. + Respond to and… more
- Brennan Center for Justice (Washington, DC)
- …of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an ... internship is in-person at our Washington DC office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document… more