- MVP Health Care (Schenectady, NY)
- … desktop ). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Upgrading of computers and ... and continuous improvement. To achieve this, we're looking for a ** Desktop Support Services Intern** to join **\#TeamMVP** . This is an excellent opportunity… more
- Alfred University (Alfred, NY)
- …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... other current/pending works in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software… more
- Loretto Management Corporation (Syracuse, NY)
- …and Associate Client Support Analyst. The Analyst will assist in administration of Help Desk tools, will proactively share information within and across groups, ... end-user workstations and related hardware and software in order to deliver required desktop service levels. + Administers and resolves issues with associated… more
- City of New York (New York, NY)
- …overtime availability, only when necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group ... Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- Robert Half Technology (Woodbury, NY)
- Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day ... answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk -side support. The Service Desk Analyst provides clear… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- City of New York (New York, NY)
- …and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. ... Provide Helpdesk/ desktop support for hardware and software computer systems and...and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets… more
- City of New York (New York, NY)
- …and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group within ... Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- City of New York (New York, NY)
- …and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within ... Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... well as require that the individual give in-person, hands-on help at the desktop level. ESSENTIAL DUTIES...issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
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