- City of New York (New York, NY)
- …provide top-notch technical support and ensure all clients receive the highest quality of service . The Help Desk Associate must have excellent communication ... resilient customer service and collaboration skills. The Help Desk Associate will report directly to...calls in a timely manner. - Installing and configuring, desktop /laptop hardware and software as necessary. - Identifying and… more
- New York Times (New York, NY)
- …Company. You will support all functional departments, working with the New York Help Desk , Application Support, Platforms, Networking, Storage, and other support ... New York Times is to seek the truth and help people understand the world. That means independent journalism...that it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support… more
- City of New York (New York, NY)
- …overtime availability, only when necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group ... Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+… more
- City of New York (New York, NY)
- …and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. ... Provide Helpdesk/ desktop support for hardware and software computer systems and...and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets… more
- FlexStaff (Melville, NY)
- **Req Number** 164790 FlexStaff is seeking a TEMPORARY Level 1 Help Desk Support Consultant for our client, located onsite in Melville. + Hours: M-F 9:30a-6:00p ... who are experiencing technical difficulties. + Ticket all communications within our Enterprise Service Desk systems + Provide direct and indirect assistance to… more
- City of New York (New York, NY)
- …and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group within ... Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS...experience. + Minimum of 2 years' experience in a Desktop Support or Helpdesk environment + Knowledge of computer ... IT Job Summary The Help Desk Support Technician II performs both...clients at all levels. + Must possess good customer service skills and be able to provide education and… more
- City of New York (New York, NY)
- …and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within ... Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more