• Customer Service Reprensentative

    Kelly Services (West Henrietta, NY)
    … desktop software solutions (eg, Salesforce, Cisco Finesse, Zoho Desk , Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9, or ZOOM International). + Consistently ... to hear from you!** We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team and provide exceptional support to customers with… more
    Kelly Services (11/05/25)
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  • Information Technology Specialist 2, Workplace…

    New York State Civil Service (Buffalo, NY)
    NY HELP Yes Agency Information Technology Services ,...address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ... 3, the Information Technology Specialist 2/Zone Technician will function as general desktop support staff for Workplace Services Support within the NYS… more
    New York State Civil Service (11/20/25)
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  • Information Technology Specialist 3, Workplace…

    New York State Civil Service (Albany, NY)
    NY HELP No Agency Information Technology Services ,...address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ... Office of Title Information Technology Specialist 3, Workplace Services , 10144 Occupational Category IT Engineering, Sciences Salary Grade 23 Bargaining Unit PS&T -… more
    New York State Civil Service (11/18/25)
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  • Helpdesk Technician

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... well as require that the individual give in-person, hands-on help at the desktop level. ESSENTIAL DUTIES...issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
    Akwesasne Mohawk Casino Resort (10/23/25)
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  • Sr. Managed Services Engineer - Citrix

    SHI (Albany, NY)
    …to enhance personal and professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and contribute to a global ... Management (WEM), Citrix Gateway, Provisioning Services (PVS), Machine Creation Services (MCS), Citrix App Layering, Federated Authentication Service (FAS),… more
    SHI (10/14/25)
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  • Cloud & Infrastructure Solution - Service…

    Cognizant (Albany, NY)
    …Centre, Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, ... Solutions is currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of the Cognizant's Cloud,… more
    Cognizant (10/30/25)
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  • Manager - Americas IT End User Computing

    Momentive Performance Materials Inc. (Niskayuna, NY)
    …new IT regional specialists (internal / external) as needed. + Partners with the Global Service Desk to ensure IT services are delivered optimally and issues ... Specialists in delivering high quality, constantly adapting, excellent end user technology services to all our customers including desktop , mobile, and remote.… more
    Momentive Performance Materials Inc. (09/16/25)
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  • Support Technician

    TEKsystems (Syracuse, NY)
    …technician dispatches, including scheduling, ordering parts, and follow-ups. ○ Triage service desk tickets, gather missing information, and make outbound ... Service , Communication, and Documentation skillset ○ Well-rounded PC desktop technician with strong troubleshooting skills (Windows, software, networking). ○… more
    TEKsystems (11/21/25)
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  • IT Support Specialist II

    32BJ Benefit Funds (New York, NY)
    …and responds to alerts for hardware and software issues. + Provide excellent customer service , answer Help Desk phone in courteous and professional manner. ... as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper… more
    32BJ Benefit Funds (11/20/25)
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  • Network & Systems Technician (NY Helps)

    Capital Region BOCES (Albany, NY)
    … desktop ). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... and networks. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where...of appropriate experience, if the following conditions are met: Civil Service Title: Network & Systems Technician Job Number:… more
    Capital Region BOCES (10/25/25)
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