- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate ... DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory....ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop… more
- The New Jewish Home (Manhattan, NY)
- …to achieve desired outcomes. This role acts as liaison to the outsourced help desk vendor, ensuring open communication and identifying opportunities for ... organization in improving efficiency, achieving key metrics, enhancing customer service , promoting data security, managing workstations, writing standard operating… more
- Ricoh Americas Corporation (Albany, NY)
- …+ High School Diploma (or equivalent) with additional education preferred. + IT Help Desk Support experience (application & hardware support) preferred. + ... II, First Responder Print** **POSITION PROFILE** Responsible for the daily support, service , repair, and availability of RICOH managed devices within a specified… more
- Ricoh Americas Corporation (Buffalo, NY)
- …+ High School Diploma (or equivalent) with additional education preferred. + IT Help Desk Support experience (application & hardware support) preferred. + ... Office 365 are required. **Position Profile:** Responsible for the daily support, service , repair, and availability of RICOH managed devices within a specified… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, Work Location: 375 Pearl Street New York,...Pearl Street New York, NY The Department of Social Services (DSS) is comprised of the administrative units of… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... BE PERMANENT IN THE COMPUTER ASSOCIATE (TECHNICAL SUPPORT) CIVIL SERVICE TITLE. The Department of Social Services ...City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return… more
- GovCIO (Albany, NY)
- …environments. + Identify, troubleshoot, and resolve system-related issues in collaboration with help desk and technical support teams. + Document system ... and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the...(high availability setups) **Remote Access & App Delivery** Remote Desktop Services (RDS) Published Apps (via RDS… more
- Kyndryl (New York, NY)
- …engagement skills. + Excellent communication, presentation, and facilitation skills. * Service Desk ticketing, telephony, and resource allocation tools (eg, ... Experience Consultant to join our Kyndryl Consult team and help customers unlock the value of their Digital Workplace...Remedy Helix) * Azure Active Directory and Azure Virtual Desktop Services **Required Education** High School Diploma/GED… more
- Kyndryl (Rye Brook, NY)
- …One. + VDI, Virtual Platform Engineering, DaaS Citrix, Omnissa, Microsoft + Service Desk ticketing, telephony, and resource allocation tools (eg, ServiceNow, ... do! You will join our Kyndryl Consult organization and help deliver Cloud first, Remote first, Digital first solutions...Remedy Helix). + Azure Active Directory and Azure Virtual Desktop Services . + Copilot and Gen Ai… more
- Excellus BlueCross BlueShield (Buffalo, NY)
- Excited to grow your career?We value our talented employees, and strive to help employees grow professionally. If you think the open position you see is right for ... adjustments to the appropriate processing / adjustment area (Risk Adjustment/Actuarial Services ). * Performs vendor Quality Assurance (QA) and sole source PUD… more