• IT Support Assistant (Provisional) - Instructional…

    CUNY (Queens, NY)
    …at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... IT Support Assistant (Provisional) - Instructional Technology Services **GENERAL DUTIES** IT Support Assistants support routine...related equipment. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
    CUNY (09/02/25)
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  • Tech Field Support II

    Albany Medical Center (Albany, NY)
    …The Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, ... Department/Unit: Information Systems & Services Work Shift: Day (United States of America)...Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts… more
    Albany Medical Center (07/25/25)
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  • Systems Engineer III - Open Competitive Exam

    City of Rochester, New York (Rochester, NY)
    …flow charts, including the use of spreadsheet and graphics software; + Analyzes Help Desk tickets in the relevant technology and implements improvements for ... Date 09/09/2025 Closing Date 10/9/2025 11:59 PM Eastern Civil Service Exam Date 11/15/2025 + Description + Benefits General...configuring, and maintaining one or more dimension of the Desktop / End User, Network, or Server environments, and leading… more
    City of Rochester, New York (09/10/25)
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  • Support Technician

    TEKsystems (Webster, NY)
    …10 + Troubleshooting + Customer Service + Hardware & Technical Support + Help Desk Support Nice-to-Have Skills: + Cisco experience + VPN support + macOS ... of a new facility. The role involves hands-on troubleshooting, desktop support, and basic networking tasks. Responsibilities: + Provide...Network+) preferred. + 1+ years of experience in a help desk or technical support role. +… more
    TEKsystems (10/01/25)
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  • Manager - Americas IT End User Computing

    Momentive Performance Materials Inc. (Niskayuna, NY)
    …new IT regional specialists (internal / external) as needed. + Partners with the Global Service Desk to ensure IT services are delivered optimally and issues ... Specialists in delivering high quality, constantly adapting, excellent end user technology services to all our customers including desktop , mobile, and remote.… more
    Momentive Performance Materials Inc. (09/16/25)
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  • IT Technician, Bureau of Childcare

    City of New York (New York, NY)
    …SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment including operations, processes, etc. - Minimum of 3 ... useful and available. The nation's leading local health department seeks a Desktop Compliance Technician to join its award-winning, innovative technology team in… more
    City of New York (07/05/25)
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  • Director of Network Operations and Security

    Whitney Young Health Center (Albany, NY)
    …of emergency situations or data loss and monitor and implement security and disaster recovery planning. + Help Desk + Manage WYH help desk to assist in ... services at all WYH sites through oversight of service level agreements with third-party vendors and service...identify root cause, and provide technical support to assure help - desk functions are provided in an effective… more
    Whitney Young Health Center (09/20/25)
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  • Youth Apprentice- High School Student Aide

    City of New York (New York, NY)
    …Youth Apprentice- High School Student Aide , to perform the below task: Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. ... Provide Helpdesk/ desktop support for hardware and software computer systems and...and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets… more
    City of New York (08/26/25)
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  • Information Technology Specialist 2 - Hourly

    New York State Civil Service (Albany, NY)
    …Level 2, 3 and 4 enterprise issues in helpdesk-based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists, arranging ... NY HELP No Agency Information Technology Services ,...some positions may be required to provide this critical service at any time.Under the direction of an Information… more
    New York State Civil Service (10/02/25)
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  • Network & Systems Technician (NY Helps)

    Capital Region BOCES (Albany, NY)
    … desktop ). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... twenty-four (24) months permanent competitive class status as a Help Desk Technician in the agency where...without the need to participate in a competitive exam. Civil Service Title: Network & Systems Technician Job Number:… more
    Capital Region BOCES (07/19/25)
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