- IIMAK (Amherst, NY)
- …accounts, permissions, and email services , which supports smooth business operations. Help desk and remote troubleshooting skills enable the specialist to ... related field. + Proven experience in network administration and help desk support within a corporate or...remote troubleshooting and on-site support for mobile devices and desktop systems to resolve technical problems promptly. + Manage… more
- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate ... DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory....ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop… more
- City of New York (New York, NY)
- …experience with Application Production Support. - Minimum 3+ years of experience with Jira or similar service desk tools (ie Service Now, Remedy Service ... for IT related issues. - Provide initial triage of service requests and determine if additional IT resources should...team player with a strong willingness to participate and help others. - Support orientated; able to manage customer's… more
- Fox Rothschild LLP (New York, NY)
- …and close monitoring after installation or upgrade. + Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other ... to improve the productivity, efficiency, and/or cost-effectiveness of products or services . + Review application architecture and data integration options and make… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, Work Location: 375 Pearl Street New York,...Pearl Street New York, NY The Department of Social Services (DSS) is comprised of the administrative units of… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services ...City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return… more
- BlackBox (New York, NY)
- …in a timely manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a ... Essential Functions: . Answer all service calls in a timely manner, providing excellent...with various vendors as needed to support site specific services , hardware, and software . Asset management of all… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... BE PERMANENT IN THE COMPUTER ASSOCIATE (TECHNICAL SUPPORT) CIVIL SERVICE TITLE. The Department of Social Services ...City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return… more
- New York State Civil Service (NY)
- NY HELP No Agency Information Technology Services ,...address desktop support calls transferred by the Service Desk . * Monitor work queues to ... direction of the Lead for Compute/Customer Engagement/Change for Human Services Sector, the position will provide the following ...New York State: * Review and respond to IT Service Management (ITSM) system incident and request tickets within… more
- New York State Civil Service (Albany, NY)
- …VMware 7.0 + and VMware VDI solutions, Digital Sender and printer configuration. Some Help Desk functionality. Ability to work with a diverse group of people ... NY HELP No Agency Empire State Development, NYS Title...related performance and equipment issues. Monitor and optimize network services and provide end user support for all network… more