- New York State Civil Service (Hauppauge, NY)
- …professionally and courteously address desktop support callstransferred by the Service Desk .- Install, load, and configure software and applications.- ... NY HELP Yes Agency Information Technology Services ,...Code 11788 Duties Description -Review and respond to IT Service Management (ITSM) system incident andrequest tickets within designated… more
- Kyndryl (Rye Brook, NY)
- …One. + VDI, Virtual Platform Engineering, DaaS Citrix, Omnissa, Microsoft + Service Desk ticketing, telephony, and resource allocation tools (eg, ServiceNow, ... do! You will join our Kyndryl Consult organization and help deliver Cloud first, Remote first, Digital first solutions...Remedy Helix). + Azure Active Directory and Azure Virtual Desktop Services . + Copilot and Gen Ai… more
- Lactalis American Group Inc. (Buffalo, NY)
- …to ours The Helpdesk Administrator II provides support to end-users remotely and desk -side. The individual responds to help requests and identifies, researches, ... for this position include: . Receive and resolve incoming help requests from end users in a courteous and...the organization. . Perform hands on fixes at the desktop level, including installing and upgrading software, installing hardware,… more
- Excellus BlueCross BlueShield (Rochester, NY)
- Excited to grow your career?We value our talented employees, and strive to help employees grow professionally. If you think the open position you see is right for ... adjustments to the appropriate processing / adjustment area (Risk Adjustment/Actuarial Services ). * Performs vendor Quality Assurance (QA) and sole source PUD… more
- Colossal Contracting, LLC (Albany, NY)
- …skills with experience in writing standard operating procedures. + Resolve escalated Help Desk issues. Requirements Experience level must meet or exceed ... 1 or more years of experience with server and desktop virtualization including VMWare (such as vSphere and ESXi...for Employee + 401k Colossal Contracting, LLC is a Service -Disabled Veteran Owned Small Business (SDVOSB) who takes pride… more
- Colliers Engineering & Design (Rochester, NY)
- …first point of contact for helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through to the ... desktop support or related field. + Experience IT service management methodologies. + CompTIA A+, Network+, Security+, Cisco...can join our team of professionals, so we can help you Accelerate Your Success! Colliers Engineering & Design… more
- Capital Region BOCES (Albany, NY)
- …and desktop ). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with vendors to ... Program designated title. NY HELPS is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles… more
- Insight Global (New York, NY)
- …GitLab. In addition to automation, youll assist with weekend hardware installations, provide desk -side training to traders, and help ensure voice systems meet ... compliance and operational standards. Experience with SIP trunking, SBCs, and virtual desktop environments will be highly valuable. This is a high-impact role ideal… more
- Ontario ARC (Canandaigua, NY)
- …equipment at the main facility and off-site locations. + Monitors and responds to internal help desk system to maintain a high level of customer service ... preferred. + Will be required to obtain experience in current Windows desktop operating system, Microsoft Office suite, Microsoft Exchange and other similar… more