- ProSphere Tek (San Antonio, TX)
- …This project will support an educational campus of multiple buildings with Help Desk , Desktop , and AV/VTC services , and manage/support all the automation ... **Overview** Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and...Candidates will also be able to handle tier 1 help desk items when necessary, and will… more
- General Dynamics Information Technology (San Antonio, TX)
- …Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support, Help ... limited providing or assisting the team provide the following services : ** Help Desk ** - Provide...Performance** - Measure and provide weekly help desk performance reports to Task Lead, Service … more
- TEKsystems (TX)
- …levels of support (ie Server Administration, Network Administration, Cyber, etc.). Skills: Desktop Support, Troubleshooting, Help desk support, Help ... ServiceNow, ticketing system, Windows 10, Microsoft Top Skills Details: Desktop Support, Troubleshooting, Help desk ...negotiate with vendors, outsourcers, and other contractors to ensure desktop products and services are delivered. +… more
- Cardinal Health (Lewisville, TX)
- …to read, understand and write Standard Operating Procedures (SOP) + Familiarity with remote desktop applications and help desk software preferred + Working ... hardware and software. + Address user tickets within documented service levels + Diagnose and troubleshoot technical issues, including...reasoning and accuracy + Serves as a mentor to Help Desk and Junior desktop … more
- Houston Methodist (Houston, TX)
- …members. ** SERVICE ESSENTIAL FUNCTIONS** + Coordinates training and/or documentation for Help Desk staff and Desktop Technicians. + Provides technical ... remediation. + Provides third level technical consulting to the Help Desk , application groups and business units...and co-workers in a manner consistent with a customer service focus and application of positive language principles +… more
- TEKsystems (Dallas, TX)
- …Support (30%) Monitor and respond promptly to support tickets in the queue(s). Document Service Desk ticket technical notes for escalation or resolution of ... service requests. Assist with Service ...other electronic media as requested. Skills Support, Troubleshooting, Customer service , Desktop , Windows 10, Active directory Additional… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help ...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk ... link in your status update to LinkedIn. Job Title Help Desk Technician / Help ...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- SAS Shoemakers (San Antonio, TX)
- …independently. + Manufacturing systems experience a plus + Demonstrate outside-the-box thinking + Help Desk experience is a plus + Effective listening skills and ... comfort footwear. Position SAS has an opening for a Desktop Support Technician. The Desktop Support Technician...anything else at a Level 1 tier. + Customer Service experience is required + Computer hardware proficient +… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor (Senior) - (626) Share this job as a link in your status update to LinkedIn. Job Title Help Desk Supervisor (Senior) Location ... Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and … more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... and are developing a deeper technical specialization within the service desk environment. This position is hybrid...AWS Certification + Microsoft Certification + Google Certification + Desktop as a Service - DaaS The… more