- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... and nuclear, as well as transmission & distribution), federal services , and health and life sciences. We work throughout...an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve… more
- SAIC (VA)
- …support. + Experience in desktop support, IT concepts, and help desk software. + Hardware/software troubleshooting experience. + Proven experience ... SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia...recurring problems and patterns of problems. **Qualifications - External** ** Service Desk Analyst Experience/Knowledge Required** + Customer… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Active Directory (AD), Help Desk Support,Technical ... projects. + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software. + Screens, refers...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information...+ Providing remote support to users for network and desktop hardware and software problems + Responding to and ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... walk-up requests for IT support as part of a Service Desk operation + Ensure all time...with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …The contractor shall provide IT Infrastructure support services , which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform, and ... Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues;… more
- Tyto Athene (Fort Belvoir, VA)
- …and assist with OKTA SSO integrations. + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both internal and external (vendors), to ... as part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... days. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. +… more
- Amazon (Herndon, VA)
- …an experienced Windows Client Systems Engineer with a deep knowledge of Windows desktop services , including virtual desktops and infrastructure. Our mission is ... - Provide first line of support to the IT Service Desk Team - Operations and Maintenance...desktop applications. - Manage server metrics and monitoring services . - Creates and updates system documentation for engineering,… more
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