- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information...+ Providing remote support to users for network and desktop hardware and software problems + Responding to and ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... walk-up requests for IT support as part of a Service Desk operation + Ensure all time...with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... with both Windows and Linux operating systems. + End-User Support: Experience providing help - desk support for common desktop and server issues and with… more
- GovCIO (Richmond, VA)
- …The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective ... United States and is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. + Ensure prompt response and… more
- Leidos (Norfolk, VA)
- …will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services , network operations, service desk , and data transport. ... **More About the Role:** NGEN is the largest IT services program for the Navy. Under the Service...with HP Service Manager, Remedy, or similar Service / Help Desk ticket management software.… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... days. + Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. +… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... ManTech seeks a motivated, career and customer-oriented ** Desktop Support Services End User Manager** to... service desk support and operations. + One of… more
- SHI (Richmond, VA)
- …to enhance personal and professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and contribute to a global ... Management (WEM), Citrix Gateway, Provisioning Services (PVS), Machine Creation Services (MCS), Citrix App Layering, Federated Authentication Service (FAS),… more