- Serco (Arlington, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... experience. + Three to five years of experience in service delivery and Network hardware and software Configuration troubleshooting....across 100+ sites in the areas of Defense, Citizen Services , and Transportation. We help our clients… more
- Cognizant (Richmond, VA)
- …Centre, Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, ... Solutions is currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of the Cognizant's Cloud,… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on potential resolution of ... each area. + Provide timely and expert incident management services in strict adherence to the Service ...at least 5 years of direct related experience in help desk and network support. + A… more
- ManTech (Chantilly, VA)
- …and 2+ years of experience + Minimum 2 years of technical support experience in a help desk , service desk , or incident response role + CUSTOMER-specific ... motivated, career-oriented, and customer-focused **Incident Technician** to support front-line IT service operations. In this dynamic role, you will troubleshoot and… more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... exceptional performance. SecuriGence, headquartered in Leesburg, VA, provides mission-critical services in Cybersecurity, Systems Engineering and Integration, IT Operations… more
- ManTech (Mclean, VA)
- …servers, printers, and peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer ... range of technical challenges. You will ensure reliable IT service delivery and work across teams to respond to...and debugging techniques + Experience with virus scanning, standalone desktop , laptop computing services and experience with… more
- ManTech (Herndon, VA)
- …2+ years of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + ... Follow ITIL processes to receive, prioritize, and resolve incoming IT incidents, service requests, and support needs. + Analyze, troubleshoot, and implement fixes… more
- ManTech (Mclean, VA)
- …support. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... + Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking. +… more
- ManTech (Mclean, VA)
- …servers, printers, and peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer ... configuration, and debugging techniques + Experience with virus scanning, standalone desktop , laptop computing services and experience with troubleshooting… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 ... support** , resolving escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ;… more