- Spectrum Comm Inc (Falls Church, VA)
- …accordance with established service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service tickets ... desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and...education and experience. + 4+ years of experience in help desk or desktop support… more
- Spectrum Comm Inc (Bethesda, MD)
- …field; equivalent experience considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of ... Position Overview The Help Desk Technician provides on-site technical...network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. ... + Serve as an escalation point for Tier 1 Help desk + Install desktop ,...hardware failures + Ability to analyze and assess customers' service request and provide prompt technical solutions + Knowledge… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented ** Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a ... and 1 day remote. The ** Desktop Support Services Help Desk Lead** oversees...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- American Bankers Association (Washington, DC)
- …Company Culture Award_ and _2025 Great Place to Work_ designation! **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...well as requiring that the individual give in-person, hands-on help at the desktop /laptop/accessory level. The Engineer… more
- Koniag Government Services (Washington, DC)
- …Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I...A+ certification + Experience with ITIL service desk processes + Knowledge of desktop hardware… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, DC. ... individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential...and Exchange/Outlook + Ability to troubleshoot basic computer issues ( desktop , laptop, tablet) and triage service requests… more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are...career to the next level! We deliver essential technology services to our customers in support of their missions… more
- ManTech (Chantilly, VA)
- …Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... with both Windows and Linux operating systems. + End-User Support: Experience providing help - desk support for common desktop and server issues and with… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... and nuclear, as well as transmission & distribution), federal services , and health and life sciences. We work throughout...an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve… more