- Fox Rothschild LLP (Washington, DC)
- …and close monitoring after installation or upgrade. + Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other ... to improve the productivity, efficiency, and/or cost-effectiveness of products or services . + Review application architecture and data integration options and make… more
- General Dynamics Information Technology (Washington, DC)
- …configuration, and enrollment using MDM tools (eg, Jamf, Intune). + Respond to help desk tickets, emails, Team Chats, and walk-up requests with professionalism ... None **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Systems,End User Support,Information Systems **Experience:** 4… more
- Robert Half Technology (Washington, DC)
- …* Draft, edit, and interpret IT policies and procedural documentation. * Provide help desk support as needed to ensure seamless client operations. Requirements ... service . Responsibilities: * Administer and troubleshoot Microsoft 365 services , including SharePoint, Teams, Exchange Online, Entra ID, Intune, and related… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... At Red River Managed Services , we provide a welcoming and positive workplace...truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit… more
- Leidos (Annapolis Junction, MD)
- …remotely from other locations. Other responsibilities include: + Quickly responding to IT Help Desk calls and emails in a professional manner; ensuring issues ... experience providing assistance to users in an IT customer service capacity. + Must have at least 5 years...+ Must have experience installing, updating, and upgrading Windows Desktop and Server Operating Systems (OS). + Must have… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: * Education: Bachelor of ... our differentiator. As a Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter....depends on Systems Engineer joining our team. The Digital Services SIEM Team requires an experienced Splunk System Administrator… more
- M. C. Dean (District Of Columbia, DC)
- …for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with ... checks + Organize and prepare detailed documentation of system performance, including service request records, and analysis + Perform desktop hardware and… more
- Amentum (Springfield, VA)
- **Your Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking an **Expert ... and mitigation * Ensure and maintain integration compliance with enterprise services * Provide continuous monitoring support for information systems * Assist… more
- Northrop Grumman (Elkridge, MD)
- …resolution for all supported devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and issue ... technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated,… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... facilities. The candidate is responsible for delivering professional, high quality services directly to the customer, providing both remote and in-person support… more
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