- Northrop Grumman (Linthicum Heights, MD)
- … support , and team to do some of the best work of your career. ** Desktop Support ** **Techs, We Want You!** The Northrop Grumman Classified Solutions team is ... enable strategic planning. We're looking for innovators, who can help us keep building on our wide portfolio of...seeking a qualified **PC Network/ Desktop Support Technician** to join our qualified,… more
- Johns Hopkins University (Baltimore, MD)
- …to customers. + Follow procedures for reported problems by using the appropriate Help Desk software for problem recording and resolution to provide documentation ... School of Engineering employs server and workstation technologies to support academic, research, and administrative activities. Leveraging enterprise tools within… more
- Leidos (Laurel, MD)
- …Implementation, troubleshooting, and maintenance for IT systems + **Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems** + ... with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process...8. -Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7. -Microsoft… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Computer Repairs, Help Desk Support ,Information Technology (IT),Remote Support ... GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today... SPECIALIST WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or… more
- COMSO, Inc (Annapolis Junction, MD)
- …of knowledge articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...needed to resolve issues + Proficient with troubleshooting Windows Desktop and Server OS + Managing a desktop… more
- Amentum (Annapolis Junction, MD)
- …include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem...experience with Service Management (ITSM). + If assigned to Desktop & Enclave Services: + Understanding of concepts such… more
- SMX (Patuxent River, MD)
- …and time constraints. + Ensure users document all problems with the NMCI Help Desk and obtain a ticket number to support the escalation of problems. + ... for Navy Marine Corps Intranet ( **NMCI** ) **Team Support Members of all experience levels** to join the...processes (such as opening a trouble ticket with NMCI Help Desk ). + Assist with Outlook Issues,… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... join our team as an IT Analyst III in support of the Army Test and Evaluation Command (ATEC)...degree + Experience in deploying IT hardware such as desktop computers, laptops, tablets, monitors and printers + Experience… more
- Amazon (Jessup, MD)
- …for which they perform AWS work. 10012 Key job responsibilities - Provide first line of support to the IT Service Desk Team - Operations and Maintenance of RSCI ... Client Systems Engineer with a deep knowledge of Windows desktop services, including virtual desktops and infrastructure. Our mission...easy to use services to our internal customers in support of the Amazon Dedicated Cloud for US Government… more
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