- Systems Technologies, Inc. (Hanover, MD)
- …11. Provides users with system technical support by responding to IT help desk issues. + Maintain cross platform inter-connectivity for network services, ... CE, or SSCP) + Minimum years of experience with systems administration and desktop support + Junior: 2 years of experience + Mid-level: 3 years of experience… more
- Northrop Grumman (Elkridge, MD)
- …resolution for all supported devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and issue ... enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of...those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether… more
- M. C. Dean (Annapolis Junction, MD)
- …to: + Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and ... management of Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up, imaging software… more
- TekSynap (Rockville, MD)
- …+ Occasional floating shift coverage + Other tasks as assigned related to Tier 3 help desk support , system and database administration, computer and storage ... procedures and submittal of change requests for system + Primary Emergency & Failover support Primary support during after-hours and weekend maintenance windows… more
- SHI (Annapolis, MD)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... at an advanced level. This role involves providing technical escalation support , delivering exceptional customer service, and analyzing, identifying, and planning… more
- Leidos (Annapolis Junction, MD)
- …remotely from other locations. Other responsibilities include: + Quickly responding to IT Help Desk calls and emails in a professional manner; ensuring issues ... Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental Paid Leave, and much more. **Join us and make a… more
- TEKsystems (Catonsville, MD)
- …role responsible for overseeing multiple, complex engagements with varying delivery models (eg, Desktop , Service Desk , and other IT operations). The SEM ensures ... and locations. * Foster a collaborative, high-performance team environment and support career growth. * Lead recruitment and team-building efforts, ensuring… more
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