- GovCIO (Annapolis, MD)
- …across environments. + Identify, troubleshoot, and resolve system-related issues in collaboration with help desk and technical support teams. + Document ... methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in… more
- Leidos (Bethesda, MD)
- … support a diverse range of applications. The scope of work encompasses desktop support , service desk operations, system engineering and administration, ... the ongoing success and evolution of the program, in support of a great mission. Ideal candidates should have...they may be one of the first called to help troubleshoot. **Basic Qualifications** + A Master's degree in… more
- CACI International (Annapolis Junction, MD)
- …Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians + Establish a process to control and manage requirements ... CACI's BAMBOOTIGER program is seeking a Splunk Engineer to support its Maryland customer! You will manage a Splunk...services and other system APIs. We provide the environment, support , and responsive, available management to nurture and stretch… more
- CACI International (Annapolis Junction, MD)
- …server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. **Qualifications:** _Required:_ + 25 years of experience and ... for growth, recognition, and rewards. We provide the environment, support , and responsive, available management to nurture and stretch...at CACI and offer flexible work schedule arrangements to support work/life balance. CACI also has more than 20… more
- SHI (Annapolis, MD)
- …and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees ... yours. **Responsibilities** Include, but not limited to: + Build, support and implement a wide range of solutions using...initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- Reynolds & Reynolds (Upper Marlboro, MD)
- …responsibilities include: effective and efficient problem solving, collaborating with the help - desk to resolve on-site technical issues, fostering open ... of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT … more
- Service Source (Capitol Heights, MD)
- …professional services related to program and member services, office operations support , and problem resolution. Primary Duties Reasonable accommodations may be made ... and maintain contract data in primary and third-party applications, and provide technical support and training to team members. + Coordinate with the IT Manager to… more
- SOS International LLC (Fort Meade, MD)
- …service escalation support (Tier 2 and Tier 3) to the respective help desk /call centers for resolution of incidents. Minimum Requirements Active in scope ... complex technical problems. Perform network management services to ensure desktop and application performance/availability. Resolve escalated customer requests and… more