- CUNY (Queens, NY)
- …and/or communications functions at a College or Unit. They work in technical support , applications development, operations, help desk , and similar ... the IT Support Assistant assist with maintenance of the computer desktop environment. The successful applicant will also assist the IT Associate in analyzing… more
- Eastman Kodak Company (Rochester, NY)
- …services related to help desk services, laptop / desktop provisioning (installation, configuration and support for Windows operating systems), onboarding ... You should have experience with Windows OS and related desktop technologies and with day-to-day management in a service...and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely… more
- City of Rochester, New York (Rochester, NY)
- …flow charts, including the use of spreadsheet and graphics software; + Analyzes Help Desk tickets in the relevant technology and implements improvements for ... configuring, and maintaining one or more dimension of the Desktop / End User, Network, or Server environments, and leading...and Service Level Agreements (SLAs) required to maintain and support City computing needs and ensure this documentation is… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …constantly adapting, excellent end user technology services to all our customers including desktop , mobile, and remote. + Provides direct support to end users, ... and office locations. Primary areas of responsibility include end user support , providing modern devices to employees, elevating employee experience, ensuring site… more
- City of New York (New York, NY)
- …PREFERRED SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment including operations, processes, etc. - Minimum of ... useful and available. The nation's leading local health department seeks a Desktop Compliance Technician to join its award-winning, innovative technology team in… more
- Brennan Center for Justice (New York, NY)
- …court of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is ... is in-person at our New York office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document all calls… more
- Alfred University (Alfred, NY)
- …collaborate with the Helpdesk Manager, System Administrator, Network Manager, ITS Trainer, and Desktop Technicians to resolve desktop support issues. The ... coordinate necessary supplies and workers for "Start-up." + Cover desk hours that are vacant due to student absences...up needed emails, etc.). + Provides backup to the Desktop Support team as well as covering… more
- City of New York (New York, NY)
- …School Student Aide , to perform the below task: Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/ desktop ... St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote... Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff… more
- Whitney Young Health Center (Albany, NY)
- … desk to assist in troubleshooting, identify root cause, and provide technical support to assure help - desk functions are provided in an effective manner ... operations and security of Whitney Young Health (WYH) in support of its stated mission. Please note, this is...monitor and implement security and disaster recovery planning. + Help Desk + Manage WYH help… more
- New York State Civil Service (Plattsburgh, NY)
- …designated assignment group.* Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work ... NY HELP No Agency Information Technology Services, Office of...Safety Workplace support . They will perform general desktop support as staff for Public Safety… more
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