- General Dynamics Information Technology (Arlington, VA)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Phone Support ,Problem Solving,Technical Support ... And our work depends on a Help Desk Specialist joining our team to support ...of resolution. + May need to lift and carry desktop equipment such as laptops, computers, and monitors. **WHAT… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf ... ** Help Desk Manager** **Category:** Business Consulting,...our helpdesk team. In this role, you will monitor, support , and manage computer processing activities, ensuring seamless operations… more
- Red River (Chantilly, VA)
- …is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from customers ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to… more
- MPR Associates (Alexandria, VA)
- …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support ....Responsibilities : + Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for… more
- NTT America, Inc. (Ashburn, VA)
- …resolve the users' problems through verbal or email follow up. + Provides corporate desktop support services including laptop imaging, printer support , user ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. +...procedures. + Participates in training and mentoring of Service Desk Technicians. + Performs desktop software license… more
- ManTech (Chantilly, VA)
- …+ Experience with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and server issues. + ... include but are not limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- … Desktop Applications Functional Areas: Retail, Financial, Distribution, Logistics, Human Resources Help Desk or System Support : Direct experience in a ... GIAC GSEC SSCP Operating System Certificate: Microsoft Windows 10 Desktop OS CE or as required by the command...technical help desk or system support capacity Automated Tracking… more
- ManTech (Mclean, VA)
- …complex technical issues without Tier 3 escalation. + Deliver remote and onsite desktop support using secure tools for system repair, configuration, and ... network switches. **Preferred Qualifications:** + Related work experience in a technical help desk position, refreshing of IT equipment, providing deskside IT… more
- ManTech (Chantilly, VA)
- …network switches. **Preferred Qualifications:** + Related work experience in a technical help desk position, refreshing of IT equipment, providing deskside IT ... **ManTech** seeks a motivated, career and customer-oriented **Enterprise IT Support Officer (EITSO) - Location Support Center (LSC)** to join our team in… more