- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows ... performance issues, and connectivity problems. + Deliver **remote and on-site end-user desktop support ** , resolving escalated technical issues effectively and… more
- NTT America, Inc. (Herndon, VA)
- …plans * Provide technical guidance and mentorship to sales teams * Support post-sale handoffs to ensure smooth implementation * Collect and communicate market ... solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices *...with ITIL best practices * Develop solutions for multi-channel support (phone, email, chat, self-service) * Design end user… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …system help using Oracle User Productivity Kit (UPK) tool. Ensure DAI Help Desk support contractor staff is trained. Configure Commercial Off-The-Shelf ... Description:** We are seeking a Functional Specialist to provide specialized expertise in support of IT tasks. While this role is designed for non-IT functional… more
- CACI International (Arlington, VA)
- …and resolution of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive ... End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None Employee… more
- CACI International (Springfield, VA)
- …with operational experience with the ability to direct the performance of resources that support critical operations. Work hours to be assigned: Panama (2 on, 2 off, ... updates * Assists with setting up conference bridges in support of Severity Level 1s and 2s and engaging...components. Communicates promptly on progress. * Engages other service desk resources or appropriate service resources to resolve incidents… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …The Systems Engineer will be responsible for providing cross functional technical support and leadership, across a number of disciplines within IT. The Systems ... occasional regional travel, to include after-hours on-call rotation, remote office/branch/datacenter support , and other scenarios as required by job duties and… more
- CACI International (Chantilly, VA)
- …the VA area. Do you enjoy resolving issues over the phone, email, or remote support technology to deliver a high level of client/customer satisfaction? Do you have a ... Foster a culture of service with the staff to help deliver a positive customer experience for users with...deliver efficient and effective operations for end user service support . * Develop policies and procedures to support… more
- M. C. Dean (Arlington, VA)
- …security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... include but are not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical security system performance… more
- TekSynap (Ashburn, VA)
- …benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8146_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... responsible for developing and integrating advanced data analytics for both desktop and web-based visual analytic platforms. This includes enabling large-scale… more
- Reynolds & Reynolds (Fairfax, VA)
- …responsibilities include: effective and efficient problem solving, collaborating with the help - desk to resolve on-site technical issues, fostering open ... of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT … more