- Capital Region BOCES (Albany, NY)
- …and desktop ). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with vendors to ... of new computer equipment. This class differs from the Network and Systems Technician in that the Senior level performs more difficult and technical work and… more
- Ontario ARC (Canandaigua, NY)
- …equipment at the main facility and off-site locations. + Monitors and responds to internal help desk system to maintain a high level of customer service to staff ... per hour | Full Time The Arc Ontario PC Technician Salary: $ 18.57-19.78 Position Overview: Join our team...Will be required to obtain experience in current Windows desktop operating system, Microsoft Office suite, Microsoft Exchange and… more
- Colliers Engineering & Design (Rochester, NY)
- …first point of contact for helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through to the ... problem solver who loves helping people! As an IT Technician , you'll troubleshoot computer, hardware, and software issues while...(or equivalent experience). + 0-2+ years of experience in desktop support or related field. + Experience IT service… more
- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate ... Helpdesk tickets, emails and calls in a timely manner. Provide Helpdesk/ desktop support for hardware and software computer systems and peripherals. Support… more
- BlackBox (New York, NY)
- …excellent customer service. . The Unified Communications (UC) Technician performs day-to-day installation, service, programming, testing and troubleshooting ... manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a consistently… more
- City of New York (New York, NY)
- …tracking. Preferred Skills: Excellent Customer Service experience. Excellent understanding of Help Desk environment including operations, processes, etc. Minimum ... IT equipment and facilities. Perform imaging and encryption of desktop computer, laptops and tablets (iOS & Android). Perform...public health innovation and expertise. Come join us and help to continue our efforts in making a difference… more
- SUNY Delhi (Delhi, NY)
- …follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
- Rallye Motor Company (Roslyn, NY)
- …Long Island's premier luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical ... issues and offer advice to solve them. An excellent Help desk technician must have...as the first point of contact for users experiencing desktop , laptop, application, and password issues. + Provide technical… more
- Lactalis American Group Inc. (Buffalo, NY)
- …to ours The Helpdesk Administrator II provides support to end-users remotely and desk -side. The individual responds to help requests and identifies, researches, ... ours Key responsibilities for this position include: . Receive and resolve incoming help requests from end users in a courteous and professional manner. This… more