- Canon USA & Affiliates (Richmond, VA)
- …The first point of contact for regular LMS users with LMS problems will be the CMSU IT Help Desk . Questions not able to be answered by the IT Help Desk ... tasks include helping LMS coordinators with daily activities such as course entry , scheduling, and student management. The LMS administrator needs to understand all… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in providing… more
- Cambridge International Systems Inc (VA)
- …of core values: commitment, integrity, and perseverance. Join our team and help us confront today's most threatening and complex obstacles! Cambridge International ... staff. + Directly supervises individual contributors in technical positions and/or entry level professionals. + Estimates staffing needs, assigns work, recommends… more
- US Marine Corps (Quantico, VA)
- …performed by other functional SME to ensure proper and efficient performance. Provides Help Desk support to field activity users and internal users/team members ... through formal and informal feedback mechanisms such as request for data entry guidance, troubleshooting, system and keying improvements as well as through surveys,… more
- Parsons Corporation (Centreville, VA)
- …Analysis (FMECA) to improve maintenance procedures + Provide technical support to the help desk for remote problem resolution **What Required Skills You'll ... this role, you will provide technical expertise for the Point of Entry family of systems, supporting installation, maintenance, and field-related sustainment work… more
- AECOM (Fairfax, VA)
- …operating a computer and other monitoring equipment while sitting or standing at a desk the entire shift. + Must be able to remain in a stationary position ... computer usage (ie. CSC, dispatchers, call centers/call takers, data entry , emergency centers.). + Effective oral and written communications...we believe in your potential and are here to help you achieve it. All your information will be… more
- Chenega Corporation (Lorton, VA)
- …or GED equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment + ... strengths to do their best work every day. From entry -level employees to senior leaders, we believe there's always...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Bowman (Reston, VA)
- …teams with Section 16 filings, insider trading windows, and SEC reporting tasks. + Help ensure SOX documentation is up to date and audit support is timely and ... questions regarding award mechanics, vesting schedules, and tax implications. + Help deliver clear, concise communications and employee education sessions in… more
- CACI International (Norfolk, VA)
- …Basic scripting abilities + Understanding of system security principles + Experience with help desk support + Knowledge of backup and recovery procedures ... backup and recovery operations + Assist with user account management + Help maintain system documentation + Participate in system upgrades and implementations +… more
- Bon Secours Mercy Health (Richmond, VA)
- …and stewardship to create an environment where associates want to work and help communities thrive. **Full Time Schedule -** **8am-5pm** **Working Monday - Friday** ... record (EHR) under the Provider's verbatim instructions. + May perform front desk workflows (ie, My Chart requests, patient registration, scheduling, phone triage,… more