- Johns Hopkins University (Baltimore, MD)
- …to customers. + Follow procedures for reported problems by using the appropriate Help Desk software for problem recording and resolution to provide documentation ... based on specific division or department needs._ Classified Title: IT Administrator II Role/Level/Range: ATO 37.5/03/OH Starting Salary Range: $27.25 - $48.50 HRLY… more
- R1 RCM (Baltimore, MD)
- …and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and ... it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. + A team you can rely on. We care about your progress toward career… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution...Polygraph is required to be considered. + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Amentum (Fort Meade, MD)
- …of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If...the last seven (7) years. + Active IAT Level II certification **Requirements:** + Active IAT II … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Security, GICSP, GSEC, SSCP, etc.). + Five (5+) years or more of directly related help desk /service desk experience. + Understanding of Agile and Lean ... and maintain low-code applications using Microsoft Power Platform to help innovate and create efficiencies within DEVCOM. + Design,...maintain an active DoD Secret Clearance. + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140… more
- CACI International (Annapolis Junction, MD)
- …you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of critical ... As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis, and resolution. + Tier… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... Active DoD 8570 IAT Level I or IAT Level II certification. + Relevant education/experience requirements: + 1+ years...network problems impacting users and work with appropriate Tier II or III administrators. + Experience troubleshooting WIFI and… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... Compliance with DoD 8570.01-M with a minimum certification of IAT Level II ** Level 2 System Administrator (SA) shall possess the following capabilities: +… more
- Northrop Grumman (Elkridge, MD)
- …resolution for all supported devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and issue ... enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of...possess a current DoD 8570 Certification for IAT Level II or higher prior to start date (example: Security+… more
- DCCA (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... shell, python, etc. + Security+ or equivalent IAT Level II certification + Experience working in a customer service/Tier...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From… more