- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in… more
- CACI International (Norfolk, VA)
- … Specialist I** **- High School diploma and 2+ years of technical support experience** + ** Help Desk Specialist II ** **- High School diploma and 3+ years of ... Help Desk Specialist Job Category: Service... Help Desk Specialist Job Category: Service Contract Act Time...program supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy… more
- TekSynap (Fort Belvoir, VA)
- …CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... year of relevant experience + Active Secret clearance with IT- II sensitivity + One of the following active IAT... sensitivity + One of the following active IAT II or III certifications: + Security+ CE + CASP+… more
- Stellar Innovations (Richmond, VA)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II Security+… more
- NANA Regional Corporation (Arlington, VA)
- …deliver training. ** Help Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. + Thoroughly document notes… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ( ... Help Desk ) serves as Key Personnel under the NSWCDD Corporate...security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across NSWCDD, including troubleshooting,… more
- Watershed Security (Dahlgren, VA)
- …Contracting experiencing. Watershed is looking for a Customer Technical Support Specialist ( Help Desk ) to support Naval Surface Warfare Center Dahlgren, VA. ... years of professional experience in Industry, Federal or DoD Help Desk Support using a help...This position is required to be designated as IAT II level with a Secret Clearance. REQUIRED QUALIFICATIONS +… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Networking Tools,Technical Support **Certifications:** CompTIA ... will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise....years' of network operations experience + Possess IAT Level II - Security Plus Certification + Demonstrated knowledge of… more
- General Dynamics Information Technology (Arlington, VA)
- …Family:** Technical Support Services **Skills:** Call Support,Communication,Computer Hardware, Help Desk Support,Trouble Ticketing **Certifications:** CompTIA ... Desk Specialist to provide timely and professional Tier II support to users. To be successful in this...+ Use the ticketing system to: + Proactively check help desk queue for new emails and… more
- Koniag Government Services (Chantilly, VA)
- …testing and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply ... requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical documentation +… more