- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... operations. **REQUIRED QUALIFICATIONS** + Experience: + Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk of 50+ FTE… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... problems. Responsible for making temporary solutions (workarounds) available to incident management and for managing the development of final solutions for known… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... ManTech seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This is a hybrid… more
- Cambridge International Systems Inc (Virginia Beach, VA)
- …Systems, Inc. (Cambridge) is seeking a full-time Capture and Account Manager with experience winning and growing strategic programs across multiple mission ... International Operations. We are currently seeking a highly motivated Capture and Account Manager who is accustomed to dynamic and diverse programs such as those… more
- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network...functions. + Submit all initial IT requests to the Help Desk and monitor the progress of ... Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue ...tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Network Program Manager (PM) is responsible for overseeing all aspects of the successful delivery of ... the period of performance, ensuring a high-quality customer experience. The Network Program Manager will serve as the Contractor's Point of Contact (POC) for the… more
- TekSynap (Springfield, VA)
- …balancing SME with Six (6) Plus years. **Overview** We are seeking a Technical Manager to join our team supporting a National law enforcement agency NOC. This team ... Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident… more
- Imagine One Technology & Management (Norfolk, VA)
- …Support - hosted environment operations. + System Administration - sys admin, help desk support, trouble ticket resolution. + Scaled Agile Framework ... Imagine One is currently seeking an experienced **Quality Assurance Manager ** "contingent" on award of the associated work to the Imagine One Team. This position… more
- CACI International (Hampton, VA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as CONUS/OCONUS field ... respective areas of operation. Assist in conducting risk assessments and help develop mitigation strategies to address identified vulnerabilities. + Incident… more
- DMS International (Virginia Beach, VA)
- …+ Assisting users with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when additional assistance is required, ... (DoD DCWF) roles as 722 - Information Systems Security Manager - Intermediate and 411 Technical Support Specialists -...users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when… more