- Outlier AI (Houston, TX)
- …its trained on. Thats why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI ... enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional- level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear,… more
- Christus Health (Euless, TX)
- …advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, ... provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple ... **Job Responsibilities** + Performs a variety of basic user-problem analyses for the help desk ; assists with monitoring the network management systems and… more
- General Dynamics Information Technology (San Antonio, TX)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... **Req ID:** RQ211002 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...your career. Join GDIT as a Help Desk Supervisor and build an impactful… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... sale of high quality homes designed principally for the entry- level and first time move-up markets. The Company also... Help Desk Team * Ensure team members... Help Desk Team * Ensure team members have current knowledge… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- DR Horton, Inc. (Arlington, TX)
- …* Document and track the details of the issue, status and resolution, using the help desk tracking application * Communicate and follow-up with the user while ... America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** *TX-Arlington* **Requisition… more
- Amazon (Austin, TX)
- …for complex technical issues and difficult customer interactions. - Represent the Service Desk in executive- level discussions and help champion the team's ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service...down incident volumes. - Analyze key performance indicators and service- level metrics to identify opportunities for improvement and inform… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- Cayuse Holdings (Austin, TX)
- **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions...Desk Agent provides customer service solutions within service level agreements using the company and project quality and… more
