- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple ... **Job Responsibilities** + Performs a variety of basic user-problem analyses for the help desk ; assists with monitoring the network management systems and… more
- General Dynamics Information Technology (San Antonio, TX)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... **Req ID:** RQ211002 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...your career. Join GDIT as a Help Desk Supervisor and build an impactful… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... sale of high quality homes designed principally for the entry- level and first time move-up markets. The Company also... Help Desk Team * Ensure team members... Help Desk Team * Ensure team members have current knowledge… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- DR Horton, Inc. (Arlington, TX)
- …* Document and track the details of the issue, status and resolution, using the help desk tracking application * Communicate and follow-up with the user while ... America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** *TX-Arlington* **Requisition… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- Cayuse Holdings (Austin, TX)
- **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions...Desk Agent provides customer service solutions within service level agreements using the company and project quality and… more
- Amazon (Austin, TX)
- …for complex technical issues and difficult customer interactions. - Represent the Service Desk in executive- level discussions and help champion the team's ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service...down incident volumes. - Analyze key performance indicators and service- level metrics to identify opportunities for improvement and inform… more
- Robert Half Technology (San Antonio, TX)
- Description We are looking for a skilled Help Desk Analyst to join our team in San Antonio, Texas. This Contract-to-permanent position is ideal for a proactive ... and operating systems, identifying root causes at a detailed level . * Develop and document alternative methods to improve...environments. * Ability to manage and respond to service desk tickets effectively. * Knowledge of scripting for installing… more
- Centre Technologies (Dallas, TX)
- …we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to ... supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage...+ Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and… more