- Public Consulting Group (Austin, TX)
- …functional teams in the areas of production support, software enhancements, and help desk procedures in support of PCG's South Education consulting ... in the delivery and support of professional services (eg, consulting, help desk , training/professional learning, business analytics, software development). +… more
- Texas A&M University System (College Station, TX)
- …procedures and sponsor guidelines and make known any significant deficiencies, material weaknesses or fraud. HELP DESK + Review and reply to help desk ... and ensure state and TAMU guidelines are met. + Help with recording, examining, and analyzing of financial records,...Stay fluent in most recent changes from the federal level with regard to these documentation requirements. + Maintains… more
- SAIC (Austin, TX)
- …to communication **Desired Experience:** + Microsoft Intune Endpoint Management Services + Help /Service Desk experience and ITIL v3/v4 (or equivalent), or HDI ... and documents interactions and feedback + Ensure a high level of customer satisfaction throughout the service delivery transaction...procedures to ensure effective support coordination between IT Service Desk (Tier 1), Tier 2, and Tier 3 resources… more
- TEKsystems (Coppell, TX)
- …years of helpdesk / call center experience 1-2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks...quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1-2… more
- DMS International (Lackland, TX)
- …location, + Assist users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when additional assistance is required, ... Information Assurance (IA) Workforce Technical capacity as an IAT Level I for NTTC Lackland legacy assets. In this...with general computer problems and coordinate with Air Force Help Desk and Base Operations personnel when… more
- TEKsystems (Benbrook, TX)
- Seeking potential Financial Trade Desk Representatives who are looking for growth opportunities in the financial services industry to join our team! Must have Series ... home (Monday/Friday) and 3 days in office (Tuesday-Thursday) Job Description + Trade Desk , Mutual Fund Trader, incoming call center, 100% service, work with field… more
- Medtronic (San Antonio, TX)
- …spanning cloud and data centers, networks, digital workplace services, service desk operations, and collaboration platforms. The VP will drive strategic ... and access management, and user productivity tools. + Ensure world-class service desk and IT support capabilities, focusing on user experience, automation, and… more
- HCA Healthcare (San Antonio, TX)
- …preferred. HCA-IT&S, Inc. * 1-3 years experience * Strong understanding of Service Desk ( Help Desk ), application support, Intranet development, and customer ... Reasoning, math, and language skills should be performed at an advanced level . * Effectively provides information to others through verbal or written communications… more
- GovCIO (Fort Bliss, TX)
- …(IT Specialist) with an active Secret clearance to provide outstanding desk -side support, regularly scheduled backups, network storage allocation, and preventative ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and...can't do it alone. We need great people to help us do great things - for our customers,… more
- SHI (Austin, TX)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include managing incidents,… more