- Outlier AI (Virginia Beach, VA)
- …its trained on. Thats why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI ... enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional- level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear,… more
- The Computer Merchant, LTD. (Reston, VA)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...will be utilized to track performance with negotiated service level agreements and to measure the effectiveness of the… more
- Watershed Security (Dahlgren, VA)
- …GSEC, Security+CE, SSCP + 2 years of professional experience in Industry, Federal or DoD Help Desk Support + Clearance Level : Active Secret Clearance or ... Watershed is looking for a Customer Technical Support Specialist ( Help Desk ) to support Naval Surface Warfare...position is required to be designated as IAT II level with a Secret Clearance. REQUIRED QUALIFICATIONS + High… more
- EPS Corporation (Dahlgren, VA)
- …ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise- level help desk systems and a commitment to ... Help Desk Support. + Proficiency withBMC Remedy,ServiceNow, or other enterprise- level help desk tools. + Must meetDoD 8570 IAT Level … more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...cutting-edge technology and take your career to the next level ! We deliver essential technological services to our customers… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ( ... Help Desk ) serves as Key Personnel under the NSWCDD Corporate...the NSWCDD Corporate IT Services contract. This position provides expert- level technicalassistanceto end-users, managing and resolving complex IT service… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT.... Analyst Tier 2** must have: + **Security Clearance Level :** Active Top Secret clearance + **Required Experience:** 5+… more
- SAIC (Clintwood, VA)
- **Description** SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our ... Help Desk is the 24x7x365 single point...Help Desk is the 24x7x365 single point of contact for...Desk Analyst Experience/Knowledge Required** + Customer Service and Level 1 Technical Support + Troubleshooting + Problem Solving… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is… more