• Mid- Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective...and improvements. * Other: o Ensure compliance with service level agreements (SLAs). o Evaluate and recommend new tools… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • NCIS Help Desk Analyst Tier I…

    General Dynamics Information Technology (Quantico, VA)
    …Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career in enterprise… more
    General Dynamics Information Technology (08/15/25)
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  • Senior Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
    Spectrum Comm Inc (09/22/25)
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  • NCIS Help Desk Analyst Tier II…

    General Dynamics Information Technology (Quantico, VA)
    …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** at GDIT....**WHAT YOU'LL NEED TO SUCCEED (Required):** + **Security Clearance Level :** Active Top Secret clearance. + **Required Experience:** 5+… more
    General Dynamics Information Technology (09/26/25)
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  • Help Desk Technician - TS/SCI

    General Dynamics Information Technology (Chantilly, VA)
    …None **Job Family:** Technical Support Services **Skills:** Active Directory (AD), Help Desk Support,Technical Support **Certifications:** Security CE + ... **Req ID:** RQ194446 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to… more
    General Dynamics Information Technology (08/08/25)
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  • Enterprise Help Desk (EHD) Agent,…

    Leidos (Lorton, VA)
    …and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) ... In-depth knowledge of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support customers, including,… more
    Leidos (10/04/25)
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  • Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is… more
    NuAxis Innovations (09/04/25)
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  • Enterprise Help Desk Tier 1 Manager

    Leidos (Lorton, VA)
    …and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support Services (MSS) ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
    Leidos (10/03/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    Help Desk Specialist Job Category: Information...small team that provides Tiers 1, 2, and 3 level support. You will be the primary point of ... of Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will provide direct hands on support to a… more
    CACI International (10/03/25)
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