- COOLSOFT (Richmond, VA)
- Troubleshooting Fast Paced Environment ServiceNow Customer Service Skills Help Desk Requirement id 155330 Job title Consultant Job location in Richmond, VA ... customer-focused Support Technician to join our IT team. This mid- level role is responsible for providing technical assistance and...is a nice to have. Ideal candidate will have help desk ticket handling experience as well… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements are met… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... a zero-trust framework to users. You will provide direct Help Desk support, both in person and...or past work may be used to show the level of experience needed to perform at this … more
- NANA Regional Corporation (Alexandria, VA)
- …Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify, ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...+ Develop and manage escalation procedures to ensure service level agreements (SLAs) are met. + Document, track, and… more
- Koniag Government Services (Chantilly, VA)
- …testing and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply ... STIG compliance requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical… more
- Pearson (Richmond, VA)
- …dynamic and strategic Finance Director to lead and support our Enterprise Sales Deal Desk . In this role, you will be the financial thought partner to our enterprise ... join our team in driving success across our deal desk operations. **Key Responsibilities:** **Deal Structuring & Financial Analysis:**...of factors including but not limited to skill set, level of experience, and specific location. As required by… more
- Rocket Software (Richmond, VA)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global Sales ... transactions. This role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain experience, and… more
- ARSIEM (Arlington, VA)
- …support one of our Government clients in Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems and accounts + Assist ... work with. ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to perform investigations to characterize of the severity of breaches,… more
- Atrium Hospitality (Norfolk, VA)
- …Atrium's community service and volunteer programs. **What You Will Do** + Oversee front desk operations and step in as the go-to problem solver for guests and ... amount of charm. + Support and train new front desk team members-you're the friendly coach they'll thank later....and professionally (bonus points if they leave smiling). + Help manage daily tasks like event sheet distribution, business… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound ... I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more