- General Dynamics Information Technology (Fort Belvoir, VA)
- …or more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + ... **Req ID:** RQ193080 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Provide IT Service Management functions and first level troubleshooting to all customers. + Use procedures to… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- CACI International (Chantilly, VA)
- … Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability ... Level Agreements (SLA). + Documents resolutions and updates self- help and staff knowledge bases. + Alerts management to...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- Serco (Chesapeake, VA)
- …Ships, Serco has a great opportunity for you! Serco is hiring a **Marine Electrician (Mid- Level )** to be part of a dynamic team supporting our US. Navy.You will be ... optic, RJ-45, DB type connectors + Read drawings (Tradesman level ) + QCI instruct of lower techs + Implement...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Serco (Newport News, VA)
- …Competency attaching fiber optic, RJ-45, DB type connectors + Read drawings (Tradesman level ) + QCI instruct of lower techs + Implement safety program/SRAR Qual/CP + ... hook-ups & multiple meter knowledge + Reading drawings (Apprentice level ) + Band/pack MCTs/RISE + Layout & mount small...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Chenega Corporation (Arlington, VA)
- …assigned. **Qualifications** + High school diploma or GED equivalent + 5+ years managing desk help and other IT staff + 7+ years progressively responsible ... continuous process and service improvement. + Ensure the Service Desk maintains a high level of responsiveness,...skills to develop, lead, and motivate a team of Help Desk professionals to deliver excellent technical… more
- NANA Regional Corporation (Arlington, VA)
- …software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from ... to assist our government client in achieving a high level of proficiency in utilizing analytical resources to fulfill...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Serco (Newport News, VA)
- …sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction ... with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, Serco is… more
- Parsons Corporation (Manassas, VA)
- …You'll Bring:** + BS Degree + 4 years or 8 years total experience in IT / help desk support, etc. + The ability to obtain and/or maintain a Secret government ... clearance, which requires US Citizenship + Excellent communication skills, both written and verbal. This will be a key discriminator in candidate selection. + Ability to work both independently (minimal supervision) and as part of a support team. + Strong… more
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