- Pearson (Richmond, VA)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... customers, by handling inbound calls to the School Support Help Desk and assisting our staff and...of factors including but not limited to skill set, level of experience, and specific location. The part-time salary… more
- Serco (Herndon, VA)
- …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... lead your team to provide high quality network and help desk support to our current and...partner relationships. + You will be responsible for all program- level strategic planning and proactively monitoring progress, resolving issues,… more
- SAIC (Reston, VA)
- …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... to fill. Minimum requirements will vary based on role, level , education and experience. **SAFe certifications and/or experience are...and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure… more
- General Dynamics Information Technology (Fairfax, VA)
- **Req ID:** RQ189536 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public Trust/Other Required:** MBI (T2) **Job Family:** ... the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS...teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as… more
- US Courts (Alexandria, VA)
- …and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical support in ... and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer...subject matter expert may be escalated to the next level ; Utilize and maintain service desk management… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... operations by leveraging cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership...of Homeland Security (DHS) **Clearance Requirements:** + Security Clearance Level : Active Secret with eligibility for Top Secret +… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on...of Homeland Security (DHS) **Clearance Requirements:** + Security Clearance Level : Active Secret with eligibility for Top Secret +… more
- General Dynamics Information Technology (Mclean, VA)
- …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... **Req ID:** RQ202847 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...**Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with… more
- Serco (Suffolk, VA)
- …Design and plan military exercises in collaboration with training audience representatives, Desk Officers, and other event planners. + Deliver exercise products such ... with other instruments of national power. + A thorough understanding of operational- level joint operations planning and execution. + Familiarity with the Joint… more