• Deputy Program Manager

    TekSynap (Arlington, VA)
    …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance,...potential for remote or hybrid work schedules + Noise level : Medium + Work schedule: Schedule is day shift… more
    TekSynap (07/16/25)
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  • End User Services Manager

    ManTech (Herndon, VA)
    …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership...of Homeland Security (DHS) **Clearance Requirements:** + Security Clearance Level : Active Secret with eligibility for Top Secret +… more
    ManTech (05/09/25)
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  • Systems Engineer

    G2 Ops, Inc. (Arlington, VA)
    …all departments. At G2 Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments. Want to work where ... of our employees and customers. Due to the classification level of the projects we support, we are not...your work is secure. You will have a shiny desk at our G2 Ops office, plus the opportunity… more
    G2 Ops, Inc. (07/11/25)
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  • Data Center IT Infrastructure Technician

    NTT America, Inc. (Ashburn, VA)
    …stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, ... standards, including labeling. + Troubleshooting and diagnostics of enterprise level hardware. + Perform replacement of DIMMs, hard drives,...required. + 3-5 years of data center environment or help desk experience is required. + CompTIA… more
    NTT America, Inc. (07/24/25)
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  • Deloitte + QRM - Contractual Deal Strategy,…

    Deloitte (Rosslyn, VA)
    …for this role ends on 7/12/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract ... and delivery to act as a strategic advisor to help optimize deal flow along with sales and contracting...+ Experience and ability to work directly with senior level individuals (internally and externally) + Strong oral and… more
    Deloitte (06/25/25)
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  • IT Operations Manager - TS/SCI with Polygraph

    General Dynamics Information Technology (Mclean, VA)
    …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... **Req ID:** RQ202847 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...**Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with… more
    General Dynamics Information Technology (07/08/25)
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  • Functional Analyst (Resource Management)

    DMS International (Virginia Beach, VA)
    …+ Assisting users with general computer problems and coordinate with the NMCI Help Desk and Base Operations personnel when additional assistance is required, ... six months of this PWS, Information Assurance Technical (IAT) Level I candidates must obtain the following certifications: +...users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when… more
    DMS International (07/05/25)
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  • Customer Service Representative

    Parsons Corporation (Centreville, VA)
    …you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our team! In this ... is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible...! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority to escalate complex… more
    Parsons Corporation (06/11/25)
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  • Application Administrator (HR Systems)

    Navy Exchange Services (NEX) (Virginia Beach, VA)
    …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
    Navy Exchange Services (NEX) (07/26/25)
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  • Network Operations Lead

    TekSynap (Springfield, VA)
    …infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the ... include: CCNP, CCDP, or CCIE + Ten (10) Plus years of SENIOR LEVEL EXPERIENCE administering enterprise infrastructures in large enterprises. + Working knowledge of… more
    TekSynap (07/26/25)
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