- General Dynamics Information Technology (San Antonio, TX)
- …(STIG) guidance. **Requires:** 1 + years of directly related experience supporting help desk operations. Associates Degree in a related technical discipline, ... **Job Family:** Technical Support Services **Skills:** Desktop Management,End User Support, Help Desk Operations,Information Technology (IT) Support **Certifications:**… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage...+ Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... **What will I get to do?** As a Tier 1 Service Desk Representative, you will have...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more
- GovCIO (Austin, TX)
- …to this job (https://careers-govcio.icims.com/jobs/6746/service- desk -analyst sme-%28team-lead%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line...team lead monitors service delivery activities to ensure service level agreements are met and improve customer satisfaction. This… more
- SHI (Austin, TX)
- …offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin… more
- Marriott (Houston, TX)
- …major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the Management ... N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities of… more
- GovCIO (El Paso, TX)
- …referral to this job (https://careers-govcio.icims.com/jobs/2852/service- desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** ... **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk Technician… more
- Anywhere Real Estate (Arlington, TX)
- …of residential and commercial real estate transactions. **The Escrow Support/Front Desk is responsible for:** + All receptionist responsibilities (answering phones, ... strong work ethic and desire to find solutions to help customers have a truly remarkable experience closing their...employees and customers. **Benefits:** On a personal and professional level , here's just part of what you'll enjoy: +… more
- Republic Finance, LLC (Plano, TX)
- …Dell certification or equivalent experience in hardware support. + Prior experience in a help desk or IT support role. + Experience with Active Directory, Azure, ... community! We are seeking a diligent and customer-focused Service Desk Associate to join our IT support team. This...assigning tickets to team members for resolution. + Performing high- level triage of Service Now (SNOW) tickets to assign… more
- NCR Atleos (Frisco, TX)
- …liaison between Technical Support, Account Managers and other NCR Atleos personnel to help resolve escalated customer issues + Create, review and close tickets and ... multiple email boxes and ensure accurate and precise responses within Service Level Agreements + Follow-up on open investigations to ensure smooth handling and… more