- CompuCom (Plano, TX)
- …career guidance and reemployment assistance. Our client is currently seeking a qualified ** Level 1 Support Technician** to join their team **onsite** in Plano, ... Asset Management policy and procedure **Skills and Qualifications** **:** + Prior Help Desk experience is preferred + Good communication skills + Good analytical… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …Qualifications** + HS Diploma + 0- 1 years of customer service and/or help desk experience. + **Candidates must have an active secret security clearance.** ... from users for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents… more
- TEKsystems (Coppell, TX)
- …of helpdesk / call center experience 1 -2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks...quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: … more
- M. C. Dean (Austin, TX)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...prior to completing ticket and or escalating to next level of support. + Monitor Enterprise system status for… more
- SKC Communication Products LLC (Dallas, TX)
- … 1 . Great communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to analyze customer situations, make ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...Work closely with Integration Service Manager & technicians to help remedy any service issues that arise in a… more
- Mass Markets (Dallas, TX)
- …We are looking for Customer Service Agents to support inbound customer service, help desk , and back-office processing representatives for commercial and public ... relationships with your team and customers Preferred (Not Required) + One ( 1 ) year of experience in customer service, technical support, inside sales, back-office,… more
- Concentrix (Austin, TX)
- …Job Description The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select ... of client products and/or service + Act as a help desk for any escalated high- level...Diploma or GED required, BA preferred + Minimum of 1 to 3 Years of experience in Call Center… more
- COMSO, Inc (San Antonio, TX)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem ... the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems… more
- Marriott (Houston, TX)
- …major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the Management ... Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities of… more
- Lumen (Austin, TX)
- …digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 (Service Desk Analyst) is responsible for providing Tier 1 ... Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and… more