- Nightwing (Annapolis Junction, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... in accessing and using IT systems. Provide Tier 1 ( Help Desk ) and Tier 2 ...degree. DoD 8570 compliance with Information Assurance Technical (IAT), Level I. Security Clearance:** **Qualified applicants MUST HAVE ACTIVE… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... **Req ID:** RQ210156 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 … more
- Synergy ECP (Annapolis Junction, MD)
- …Requirements + Two ( 2 ) to four (4) years experience in customer service, help desk , or network operations center environment. + Experience with Linux or ... Description TheTicket Coordinatorworks as part of a 24x7 Service Desk , perform the activities associated with the management of...next certification needed to propel them towards the next level . + Work/Life Balance: A healthy work/life balance is… more
- CACI International (Annapolis Junction, MD)
- …you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of critical ... Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis,...(eg, Microsoft OS, Cent OS, Red Hat OS) + ** Level 2 ** - 10 years of experience… more
- Amentum (Annapolis Junction, MD)
- …may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 1 software ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- Belay Technologies (Laurel, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... for a bachelor's degree + TS/SCI with poly The Level 2 System/Network Administrator shall possess the...client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …GICSP, GSEC, SSCP, etc.). + Five (5+) years or more of directly related help desk /service desk experience. + Proficiency with Microsoft Office products. ... and maintain low-code applications using Microsoft Power Platform to help innovate and create efficiencies within DEVCOM. + Design,...and maintain an active DoD Secret Clearance. + IAT Level II Certification equivalent or higher per DoD 8570/DoD… more
- CACI International (College Park, MD)
- …Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. +… more
- Assertive Professionals (Hanover, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Optimizes ... and operation of IT systems + Provides Tier I ( Help Desk ) problem identification, diagnosis and resolution...Qualifications: + None Position Quality Assurance Linux Admininstrator - Level 2 EOE Statement Assertive Professionals, LLC,… more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the Institute. ... systems. **Responsibilities** 1. Maintain and support the Institute's IS help desk . Answer calls and address user...address user concerns in a helpful and courteous manner. 2 . Provide end user support and serve as primary… more