- Synergy ECP (Annapolis Junction, MD)
- …to established schedules + Performs first- and/or second- level problem determination (first level is help desk ) + Interfaces with users and/or network ... + Can follow detailed work instructions Requirements + Two ( 2 ) years of experience in programs and contracts of...+ Experience with MPLS, BGP, VPNs, etc. + IAT level II baseline certification as defined by DoD 8570.01-M… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2 /3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: * ... our differentiator. As a Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter....2 + years of related experience * Security Clearance Level : TS/SCI w/Poly * Required Skills and Abilities: Experience… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... **Req ID:** RQ210149 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...& Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ .… more
- Orion Consortium (Columbia, MD)
- …to established schedules. Performs first- and/or second- level problem determination (first level is help desk ). Interfaces with users and/or network ... vendors. Can follow detailed work instructions. REQUIREMENTS Two ( 2 ) years of experience in programs and contracts of...etc. Experience with MPLS, BGP, VPNs, etc. An IAT level II baseline certification as defined by DoD 8570.01-M… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …and applying security patches + Providing IT break/fix support including Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis ... without a degree experience can qualify you for this level with 5 years of relevant experience) + **_Basic... with 5 years of relevant experience) + **_Basic Level -_** Bachelor's degree in a technical field, and… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... and termination of connectors; wiring of equipment. + Two ( 2 ) years' experience in VidCAD or other CAD programs...(9) years of experience. Requires an Active TS/SCI FSP level clearance with the Maryland customer. Certified Technology Specialist… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The **Tier 2 /3** **Mission IT** **Support Analyst** will resolve mission-impacting IT incidents and ... or related discipline; additional experience may be substituted + 2 + years of Tier 2 /3 support in...**PREFERRED QUALIFICATIONS** + ITIL v4 or DoD 8570 IAT Level I certification. + Experience supporting ODNI or NSA… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... DOD Secret security clearance. + Active DoD 8570 IAT Level I or IAT Level II certification....Relevant education/experience requirements: + 1+ years with Masters + 2 +years with Bachelors + 3+ years with Associates +… more
- Synergy ECP (Columbia, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... and other solutions to deliver critical and innovative capabilities to high- level decision makers that enhance our nation's security. In an ultra-competitive… more