- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …and applying security patches + Providing IT break/fix support including Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis ... without a degree experience can qualify you for this level with 5 years of relevant experience) + **_Basic... with 5 years of relevant experience) + **_Basic Level -_** Bachelor's degree in a technical field, and… more
- Smiths Group (Edgewood, MD)
- …our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who ... on experience with electro-mechanical troubleshooting to include sub- assembly level and/or electronic instruments and systems to a component...sit and/or stand for extend periods; a minimum of 2 hours. + Must be able to maneuver to… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... DOD Secret security clearance. + Active DoD 8570 IAT Level I or IAT Level II certification....Relevant education/experience requirements: + 1+ years with Masters + 2 +years with Bachelors + 3+ years with Associates +… more
- Synergy ECP (Columbia, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... and other solutions to deliver critical and innovative capabilities to high- level decision makers that enhance our nation's security. In an ultra-competitive… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... and termination of connectors; wiring of equipment. + Two ( 2 ) years' experience in VidCAD or other CAD programs...(9) years of experience. Requires an Active TS/SCI FSP level clearance with the Maryland customer. Certified Technology Specialist… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...+ At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be a… more
- Leidos (Odenton, MD)
- …+ Experience with gathering requirements, integrating capabilities, providing training and help desk support. + Familiar with change management processes. ... experience incorporating Artificial Intelligence and Machine Learning into operations at any level to increase efficiency and effectiveness of operational outcomes.… more
- Systems Technologies, Inc. (Hanover, MD)
- …Windows 11. Provides users with system technical support by responding to IT help desk issues. + Maintain cross platform inter-connectivity for network services, ... of experience with systems administration and desktop support + Junior: 2 years of experience + Mid- level : 3 years of experience + Senior: 6 years of experience… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government… more
- Kennedy Krieger Institute (Baltimore, MD)
- …provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... ensure network reliability, availability, and serviceability with minimal interruption. 2 . Install and manage wireless networking infrastructure. 3. Install,… more
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