- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …and applying security patches + Providing IT break/fix support including Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis ... without a degree experience can qualify you for this level with 5 years of relevant experience) + **_Basic... with 5 years of relevant experience) + **_Basic Level -_** Bachelor's degree in a technical field, and… more
- Smiths Group (Edgewood, MD)
- …our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who ... + Hands-on experience with electro-mechanical troubleshooting to include sub-assembly level and/or electronic instruments and systems to a component...sit and/or stand for extended periods; a minimum of 2 hours. + Must be able to maneuver to… more
- Marriott (Bethesda, MD)
- …projects or additional assignments as requested by the Support Manager the Help Desk operates 24x7x365. CANDIDATE PROFILE Education and Experience **Required** ... severe in nature or that are exceeding documented service level agreements + Provides level 1 and...or when experiencing changes or challenges in the workplace. 2 . Communication - Conveys information and ideas to others… more
- Smiths Group (Edgewood, MD)
- …our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who ... + Hands-on experience with electro-mechanical troubleshooting to include sub-assembly level and/or electronic instruments and systems to a component...sit and/or stand for extended periods; a minimum of 2 hours. + Must be able to maneuver to… more
- Smiths Group (Edgewood, MD)
- …our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who ... on experience with electro-mechanical troubleshooting to include sub- assembly level and/or electronic instruments and systems to a component...sit and/or stand for extend periods; a minimum of 2 hours. + Must be able to maneuver to… more
- Lockheed Martin (Annapolis Junction, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc\. Provides Tier 1 \( Help Desk \) and Tier 2 \(Escalation\) problem identification, ... Career Growth: Providing ongoing training, mentorship, and development opportunities to help our cyber and intelligence professionals stay at the forefront of… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... DOD Secret security clearance. + Active DoD 8570 IAT Level I or IAT Level II certification....Relevant education/experience requirements: + 1+ years with Masters + 2 +years with Bachelors + 3+ years with Associates +… more
- Synergy ECP (Columbia, MD)
- …for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... and other solutions to deliver critical and innovative capabilities to high- level decision makers that enhance our nation's security. In an ultra-competitive… more
- Leidos (Odenton, MD)
- …Operating Procedure documentation. + Experience servicing as a technical escalation resource for Tier 2 or Help Desk support personnel. + Excellent written ... Helpdesk as the Tier 3 escalation point to the helpdesk team, providing expert- level troubleshooting and resolution of complex IT issues. + Assist Service Delivery… more
- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... and termination of connectors; wiring of equipment. + Two ( 2 ) years' experience in VidCAD or other CAD programs...(9) years of experience. Requires an Active TS/SCI FSP level clearance with the Maryland customer. Certified Technology Specialist… more