- ManTech (Hanover, MD)
- …knowledge articles, to empower users and streamline support processes. + Prior help desk or customer experience **Clearance Requirements:** + Must possess ... contact for users, escalating complex issues to the Tier 2 and 3 teams as necessary. + Maintain currency...of direct experience required, provided the candidate possesses an entry- level cloud certification. + A Bachelor's degree in a… more
- CACI International (Annapolis Junction, MD)
- …level employees. + Provide advice, guidance, and direction to other technical help desk technicians. + Interact with the Government regarding Systems ... third-party systems. + Respond to system issues and perform first- level corrective maintenance. + Enter and maintain issues via...+ An active NSA TS/SCI with Poly. + Two ( 2 ) years of demonstrated hands-on experience with AEA or… more
- Systems Technologies, Inc. (Hanover, MD)
- …Windows 11. Provides users with system technical support by responding to IT help desk issues. + Maintain cross platform inter-connectivity for network services, ... of experience with systems administration and desktop support + Junior: 2 years of experience + Mid- level : 3 years of experience + Senior: 6 years of experience… more
- Kennedy Krieger Institute (Baltimore, MD)
- …provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... ensure network reliability, availability, and serviceability with minimal interruption. 2 . Install and manage wireless networking infrastructure. 3. Install,… more
- SAIC (Annapolis Junction, MD)
- …resolution for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, ... required + 4 years of experience with Service Management (ITSM) is required + 2 years of experience with ServiceNow platform is required + 1 year experience… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …Anticipated Salary Range: $0.00 - $0.00 Security Clearance: TS/SCI with Poly Level of Experience: Intern HI This opportunity resides with All-Domain Operations ... US military personnel. DoD Skillbridge Internships are available to help transitioning active-duty military personnel gain real-world experience in...Desired End State (3-month target) At the end of 2 months, the intern will be able to describe… more
- SAIC (Germantown, MD)
- …We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career with SAIC. ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- COMSO, Inc (Annapolis Junction, MD)
- …articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians and remote/deployed units Education & ... years' experience + No degree & 14 years' experience + IAT Level 2 Certified (Security+) Clearance Requirements: + TS/SCI w/ POLYGRAPH REQUIRED BEFORE… more
- EMCOR Group (Germantown, MD)
- …MD** Campus. Candidate must maintain or be able to obtain aQ Level clearance (equivalent to Top Secret). **Essential Duties and Responsibilities:** + Provide ... have not yet been submitted to the Call Center desk requesting repair. Document those QC Building Tours weekly,...+ Must maintain or be able to obtain aQ Level clearance (equivalent to Top Secret). + Must have… more
- Fresenius Medical Center (Baltimore, MD)
- …in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: . Entry level for RNs with less than 2 years of Nephrology Nursing experience as a ... throughout the country and we do our best to help you prepare for your new job and acclimate...registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This… more