- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our ... team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating systems, migrations,… more
- General Dynamics Information Technology (Arlington, VA)
- …Active Secret clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, ... technical support team. + Experience developing and providing Service Level Agreements and Help Desk ...years of additional work experience without a degree or 2 years of additional experience with an AS/AA Degree.… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly...outages. **This role will operate on the Sun-Thur ( 2 :45 PM - 11:15 PM) shift** **Primary Position Tasks:**… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of… more
- General Dynamics Information Technology (Quantico, VA)
- …clearance. + **Required Experience:** 2 + years of IT support experience in a Help Desk environment + Experience with Remedy or other ITSM tools + **Required ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ... Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time...as part of a small team that provides Tiers 1, 2 , and 3 level support. You will be ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...related experience. In lieu of a bachelor's degree, add 2 additional years of experience if AA/AS, or 4… more
- NuAxis Innovations (Falls Church, VA)
- …or equivalent work experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows ... ** Help Desk Technician** Location **Falls Church,...support a high-impact federal mission while gaining experience in enterprise- level IT operations. **Key Responsibilities** . Provide Tier 1… more
- General Dynamics Information Technology (Arlington, VA)
- … Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Phone Support,Problem ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...is easily understood. You will need to maintain a high- level customer service focus, exhibiting expertise, courtesy, timeliness, and… more