• Mid- Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
    - Related Jobs

  • NCIS Help Desk Analyst Tier I…

    General Dynamics Information Technology (Quantico, VA)
    …clearance. + **Required Experience:** 2 + years of IT support experience in a Help Desk environment + Experience with Remedy or other ITSM tools + **Required ... **Req ID:** RQ205470 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service… more
    General Dynamics Information Technology (08/15/25)
    - Related Jobs

  • Help Desk Technician ( Help…

    Huntington Ingalls Industries (Springfield, VA)
    …Anticipated Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems ... Intelligence division, which plays a critical role in supporting Enterprise- Level Security and Modernization efforts across IT infrastructure, cybersecurity,… more
    Huntington Ingalls Industries (09/05/25)
    - Related Jobs

  • Help Desk Specialist

    CACI International (Reston, VA)
    Help Desk Specialist Job Category: Information Technology Time...as part of a small team that provides Tiers 1, 2 , and 3 level support. You will be ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...related experience. In lieu of a bachelor's degree, add 2 additional years of experience if AA/AS, or 4… more
    CACI International (10/03/25)
    - Related Jobs

  • Enterprise Help Desk (EHD) Agent,…

    Leidos (Lorton, VA)
    …and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) ... In-depth knowledge of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support customers, including,… more
    Leidos (10/04/25)
    - Related Jobs

  • Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    …or equivalent work experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows ... ** Help Desk Technician** Location **Falls Church,...support a high-impact federal mission while gaining experience in enterprise- level IT operations. **Key Responsibilities** . Provide Tier 1… more
    NuAxis Innovations (09/04/25)
    - Related Jobs

  • Enterprise Help Desk Tier 1 Manager

    Leidos (Lorton, VA)
    …and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support Services (MSS) ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
    Leidos (10/03/25)
    - Related Jobs

  • Help Desk Analyst I

    Robert Half Technology (Mclean, VA)
    …support capabilities. Requirements * Minimum of 2 years of experience in a help desk or technical support role. * Proficiency in Active Directory and ... Description We are looking for a dedicated Help Desk Analyst I to join...and collaboration in a fast-paced environment. Responsibilities: * Provide first- level technical support to resolve issues related to Active… more
    Robert Half Technology (10/01/25)
    - Related Jobs

  • DAI Help Desk Support- Journeyman

    CGI Technologies and Solutions, Inc. (Quantico, VA)
    **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... one-on-one and group training on DAI procedures, both in-person and virtually. 2 . **System Coordination and Communication:** - Serve as the primary contact for… more
    CGI Technologies and Solutions, Inc. (09/09/25)
    - Related Jobs

  • Assistant Front Desk Manager

    Marriott (Arlington, VA)
    …school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2 -year degree from an accredited university ... Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with… more
    Marriott (09/17/25)
    - Related Jobs