- NuAxis Innovations (Falls Church, VA)
- …or equivalent work experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows ... ** Help Desk Technician** Location **Falls Church,...support a high-impact federal mission while gaining experience in enterprise- level IT operations. **Key Responsibilities** . Provide Tier 1… more
- AeroVironment (Arlington, VA)
- …documentation reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation ... Cyber Security Analyst II is a crucial junior to mid- level contributor that is required to operate with managerial...org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation,… more
- General Dynamics Information Technology (Quantico, VA)
- …a drive for innovation to GDIT. Our ** Help Desk Analyst Tier 2 ** must have: + **Security Clearance Level :** Active Top Secret clearance + **Required ... **Req ID:** RQ211237 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 **… more
- EPS Corporation (Dahlgren, VA)
- …ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise- level help desk systems and a commitment to ... 2 ) yearsof professional experience in Industry, Federal, orDoD Help Desk Support. + Proficiency withBMC Remedy,ServiceNow,...Desk Support. + Proficiency withBMC Remedy,ServiceNow, or other enterprise- level help desk tools. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...cutting-edge technology and take your career to the next level ! We deliver essential technological services to our customers… more
- Watershed Security (Dahlgren, VA)
- …Security+CE, SSCP + 2 years of professional experience in Industry, Federal or DoD Help Desk Support + Clearance Level : Active Secret Clearance or higher ... Watershed is looking for a Customer Technical Support Specialist ( Help Desk ) to support Naval Surface Warfare...Naval Surface Warfare Center Dahlgren, VA. Must have Two ( 2 ) years of professional experience in Industry, Federal or… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- Parsons Corporation (Centreville, VA)
- …redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join our team! In ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...Desired Skills You'll Bring:** + Expertise to adjudicate Tier 2 level inquiries + Efficiency in one… more
- Insight Global (Richmond, VA)
- Job Description Insight Global is looking for a Help Desk Technician to join our top chemical client. The work authorization is not specialist and the salary ... for tracking and training purposes, and escalating more complex problems to second- level support. Additional responsibilities below: 1. Respond to all End User… more
