- NANA Regional Corporation (Alexandria, VA)
- …Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify, ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...+ Develop and manage escalation procedures to ensure service level agreements (SLAs) are met. + Document, track, and… more
- Rocket Software (Richmond, VA)
- …while taking appropriate actions to address any discrepancies. **Required Qualifications:** + At least 2 years of experience in Deal Desk , Deal Review or similar ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global Sales… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound ... I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase...school diploma or GED. + Customer Service experience - 2 or more years + Must be a US… more
- Truist (Richmond, VA)
- …profile with us, you can log in to check status.** Need Help ? (https://www.brainshark.com/bbandt/careers-site-faq) _If you have a disability and need assistance with ... accurate to include updating rate lock requests to meet stringent service level agreements. Manage loan pipelines manually when technology implementation is delayed… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. +...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- Lockheed Martin (Herndon, VA)
- …\- Experience with Red Hat Enterprise Linux or similar distros \- Prior Help Desk or technical customer service experience \- Experience with systems ... you must be a US Citizen for consideration\. **Clearance Level :** TS/SCI **Other Important Information You Should Know** **Expression...Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most… more
- TEKsystems (Winchester, VA)
- …Scope + This position involves taking back-to-back inbound calls, sitting at a desk , working on a computer, navigating two monitors and several programs to assist ... not provided or reimbursed by the client. + Your desk must have adequate space for two monitors, a...and accountability. Shifts: + Representatives will get their schedule 2 weeks ahead of time and will only be… more
- G2 Ops, Inc. (Arlington, VA)
- …fully remote position Salary Range: Based on relevant experience, education, and certifications + 2 + years: $80,000 + + 5+ years: $105,000 + + Please note these ... Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments....our team members and customers. Due to the classification level of the projects we support as a Defense… more
- Serco (Newport News, VA)
- …+ Experience in electrical work in a related field and shipboard experience. + 2 years of combined experience in the following areas: + Competency attaching fiber ... optic, RJ-45, DB type connectors + Read drawings (Tradesman level ) + QCI instruct of lower techs + Implement...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Epsilon, Inc (Alexandria, VA)
- …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... the technical support staff managing their day-to-day and ensuring high- level of performance and quality of work. In this...ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large… more
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