• Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. ... the correct technical teams. This role requires a high level of technical aptitude, communication skills, and multitasking ability,...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
    CACI International (09/30/25)
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  • Frontline Account Manager

    CACI International (Chantilly, VA)
    …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... the correct technical teams. This role requires a high level of technical aptitude, communication skills, and multitasking ability,...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
    CACI International (08/20/25)
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  • Technical Trainer

    Leidos (Newport News, VA)
    …and technical proficiency in the Leidos software to participate in the NIPR and SIPR Help Desk schedule. Support deployed software system with Help Desk ... upgrade in that area. + Prepare and deliver operator level training virtually and/or within a classroom environment at...of the software, enabling them to better respond to Help Desk tickets from the field. +… more
    Leidos (09/28/25)
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  • Senior IT Specialist

    TekSynap (Springfield, VA)
    …to the Service desk Administrator. The position can execute all tier 1 and 2 service desk tasks and must be able to perform the following additional duties: ... **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports...In Person + Type of environment: Office + Noise level : Medium + Work schedule: Schedule is day shift… more
    TekSynap (08/21/25)
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  • System Engineer / IT Manager

    Serco (Herndon, VA)
    …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...infrastructure management with relevant experience within the last two ( 2 ) years related to the job description listed above.… more
    Serco (09/12/25)
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  • Application Administrator (Sales Tracking System)

    Navy Exchange Services (NEX) (Virginia Beach, VA)
    …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
    Navy Exchange Services (NEX) (08/12/25)
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  • IT Engineer - Microsoft Enterprise Systems…

    General Dynamics Information Technology (Fort Belvoir, VA)
    …None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 ... **Req ID:** RQ203477 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...and hybrid environments** (Windows and RHEL). As a Tier 2 engineer, you will be responsible for advanced troubleshooting,… more
    General Dynamics Information Technology (07/16/25)
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  • Senior Computer Systems Analyst

    Leidos (Bluemont, VA)
    …the user community. Issue/maintain Public Key Infrastructure (PKI) tokens. Work with automated Help Desk tools such as Microsoft System Center, Remedy, and ... a broadly experienced Candidate to provide Tier 1 and 2 support for multiple domains with users locally and...Public Key Infrastructure (PKI) tokens. + Work with automated Help Desk tools such as Microsoft System… more
    Leidos (10/04/25)
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  • IT Operations Manager - TS/SCI with Polygraph

    General Dynamics Information Technology (Mclean, VA)
    …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... **Req ID:** RQ202847 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...**Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with… more
    General Dynamics Information Technology (07/08/25)
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  • Remedy Queue Manager

    Chenega Corporation (Fort Belvoir, VA)
    …Support Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and service requests...the Help Desk and monitor the progress of… more
    Chenega Corporation (09/01/25)
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