- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, ... issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion...and weekly business reviews - Review the day's service desk call logs and identify any recurring… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... Help Desk Team * Ensure team members...* Monitor calls and provide constructive feedback/coaching * Assist manager in establishing and coordinating special assignments within the… more
- GovCIO (Austin, TX)
- …Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification ... metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). +...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- Centre Technologies (Dallas, TX)
- …we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to ... Present progress reports to immediate supervisor and or Project Manager (if so assigned) + Help turn...compliance with established technology policies. + Participate in after-hours on- call schedule serving as initial level of escalation for… more
- HealthFitness (Beaumont, TX)
- …work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities ... **About the role** HealthFitness is looking for a **Shift Manager / Manager on Duty** to work...client site in **Beaumont, Texas** . _This is an on- call / substitute position, working on an as needed… more
- Houston Methodist (Sugar Land, TX)
- At Houston Methodist, the Senior Practice Manager position is responsible for independently managing and/or coordinating complex delivery of care within a large, ... practice. This position supervises the functions related to front desk , business transactions, clinical support services, compliance, safety and customer… more
- Serco (Austin, TX)
- …. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due ... Description** Join Serco as a Traffic Management Center Program Manager in Austin, Texas! Serco is looking for an...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Prysmian (Mckinney, TX)
- Field Application Manager reports to the Vice President of Field Application Sales in the Industrial & Construction Business Unit of Prysmian North America. This ... FAM supports eight representatives across 12 1/2 states. The Field Application Manager position requires intimate product knowledge in the form of features and… more
- Clark Construction Group, LLC (San Antonio, TX)
- As a Quality Control Manager , you will ensure the project is built within contract document specifications, owner requirements, and comply with local, state, and ... by the owner. As a strong communicator, you will help to build a quality control team that is...reading plans and inspecting work. The role does include desk time in the office that may require prolonged… more
- Sprinklr (TX)
- …1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. **Job Description** This role ... business as well as outside vendors. This position will help manage overall travel spending, providing executive reporting on...to internal user questions and feedback in a Service Desk + Assist in T&E KPI and spending reports… more