- City of New York (New York, NY)
- …Experience in computer operations , technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... supervision and with latitude for independent judgment, the Project Manager will be responsible for working with CAS program...Computer Specialist SW II to function as a Project Manager in the Office of Business Strategies and Solutions,… more
- New York State Civil Service (Rochester, NY)
- …college or university and five (5) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and ... tools such as Active Directory(AD) and System Center Configuration Manager (SCCM), as well as familiarity with ticketing and...related technicalexperience in a help desk or technical environment.DISTINGUISHING FEATURES OF… more
- Carrington (Albany, NY)
- **Come join our amazing team and work remote from home!** The Bankruptcy Manager directs, plans, manages the staff and operations of the Bankruptcy Department to ... findings from recurring. Ensure Policy and Procedures/Job Aids & Desk Guides are up to date and accurate. *...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- GMHC (New York, NY)
- …Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, ... manner, ensuring thorough follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in the ticketing system. +… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule...Reinforce SLAs to manage end-user expectations. + Assists with Operations Manager , and Applications Manager … more
- Bank of America (New York, NY)
- …for books to ensure compliance with enterprise guidelines + Partner with Trading Desk , Trade Support, Operations , ECM and other partners on business support ... America, we are guided by a common purpose to help make financial lives better through the power of...the GBAM CFO organization. The GFX & LCT trading desk provides clients with market-making services in foreign exchange… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... lead in recruiting new staff, training and supervises daily operations . + Oversees Data Center Manager as...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and… more
- KeyBank (Amherst, NY)
- …are purchased within specified timeframes as directed by the secondary marketing trade desk . * Work closely with all mortgage operations to promptly resolve ... The Loan Delivery Specialist reports to the Post Closing Manager is responsible for the review, audit and timely...position will work closely with the secondary marketing trade desk on loan pooling and delivery instructions to the… more
- Episcopal SeniorLife Communities (Rochester, NY)
- …limited to, computer maintenance, user provisioning, installation of software programs, help desk troubleshooting, network projects, and systems analysis. This ... of the Director of Infrastructure and Information Technology (IT) Manager the IT Intern will assist in the general...of facility computers and licenses. + Utilization of a help desk program used by staff to… more
- The Arc Mid-Hudson (Kingston, NY)
- …Server and Active Directory + VOIP phone systems (Avaya preferred) + Microsoft Data Protection Manager + Help Desk software (SysAid preferred) + The ability ... position will provide overall technical support for agency IT operations , under the direction of the Sr. Network and...promptly to help requests through the agency's Help Desk software, emails, phone calls, or… more
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