- GMHC (New York, NY)
- …Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, ... manner, ensuring thorough follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in the ticketing system. +… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule...Reinforce SLAs to manage end-user expectations. + Assists with Operations Manager , and Applications Manager … more
- Bank of America (New York, NY)
- …for books to ensure compliance with enterprise guidelines + Partner with Trading Desk , Trade Support, Operations , ECM and other partners on business support ... America, we are guided by a common purpose to help make financial lives better through the power of...the GBAM CFO organization. The GFX & LCT trading desk provides clients with market-making services in foreign exchange… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... lead in recruiting new staff, training and supervises daily operations . + Oversees Data Center Manager as...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and… more
- KeyBank (Amherst, NY)
- …are purchased within specified timeframes as directed by the secondary marketing trade desk . * Work closely with all mortgage operations to promptly resolve ... The Loan Delivery Specialist reports to the Post Closing Manager is responsible for the review, audit and timely...position will work closely with the secondary marketing trade desk on loan pooling and delivery instructions to the… more
- Episcopal SeniorLife Communities (Rochester, NY)
- …limited to, computer maintenance, user provisioning, installation of software programs, help desk troubleshooting, network projects, and systems analysis. This ... of the Director of Infrastructure and Information Technology (IT) Manager the IT Intern will assist in the general...of facility computers and licenses. + Utilization of a help desk program used by staff to… more
- The Arc Mid-Hudson (Kingston, NY)
- …Server and Active Directory + VOIP phone systems (Avaya preferred) + Microsoft Data Protection Manager + Help Desk software (SysAid preferred) + The ability ... position will provide overall technical support for agency IT operations , under the direction of the Sr. Network and...promptly to help requests through the agency's Help Desk software, emails, phone calls, or… more
- Insight Global (New York, NY)
- …newly opened NYC offices facilities and events. Reporting to the Global Workplace Operations Manager , you'll oversee everything from office operations and ... is assisting a fintech company that utilizes AI to help detect and prevent fraud. We're looking for an...as the face of the office at the front desk , welcoming clients, vendors, and visitors with a professional,… more
- Brennan Center for Justice (New York, NY)
- …team with day-to-day cybersecurity operations and monitoring. + Support help desk functions, including troubleshooting technical issues and providing user ... is seeking a Cybersecurity Intern to support our IT Manager in contributing to cybersecurity initiatives for staff across...as well as collaboratively within a team. + Prior help desk , IT support, or cybersecurity experience… more
- TD Bank (New York, NY)
- …TDS is responsible for the planning, direction, and coordination of trading operations within The Bank. This position is also responsible for overseeing the ... within their business. + Develop and maintain WSPs and Desk Operating Procedures for your related Business lines +...operating out of 40 cities across the globe, we help clients meet their needs today and prepare for… more
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