- Red River (Chantilly, VA)
- …, working closely with **Service Desk Leadership** , who oversees technical operations , and the **Service Delivery Manager (SDM)** , who manages service ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...you seek to make those around you successful. The ** Operations Manager ** is a client-facing governance role… more
- General Dynamics Information Technology (Mclean, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means ... operate. We are seeking a proactive and customer-focused IT Operations Manager to oversee our frontline IT...for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will… more
- EquipmentShare (Richmond, VA)
- …technology, real-time support, and a team that truly cares. We're hiring a District Operations Manager to help us oversee rental yards throughout our ... Future with Us - EquipmentShare is Hiring a District Operations Manager At EquipmentShare, we're not just...us, bring energy and drive to their work, and help us build the future of construction. Salary range:… more
- Chenega Corporation (Arlington, VA)
- …assigned. **Qualifications** + High school diploma or GED equivalent + 5+ years managing desk help and other IT staff + 7+ years progressively responsible ... our nation. SecuriGence is seeking a talented **Customer Relations Manager ** to help contribute to our success....skills to develop, lead, and motivate a team of Help Desk professionals to deliver excellent technical… more
- CACI International (Chantilly, VA)
- … operations in lieu of formal education. * Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. * Proven ... Service Center Frontline Account Manager Job Category: Information Technology Time Type: Full...as HP OpenView or CA Concord. * HDI Customer Help Desk Analyst certification or equivalent. *… more
- TekSynap (Arlington, VA)
- …training lab. + Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful working knowledge and ... operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility...supervision of help desk employees. + Knowledge of Tech… more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... . **REQUIRED QUALIFICATIONS** + Experience: + Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk of 50+ FTE +… more
- ServiceNow, Inc. (Vienna, VA)
- …ServiceNow is seeking a detail-oriented and analytical **Renewals Subscription Analytics Manager ** to support the renewal sales process by ensuring contract ... acts as a critical partner to Renewals, Sales, Customer Success, and Deal Desk teams, ensuring that every renewal is structured correctly, aligns with licensing… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... ManTech seeks a motivated, career and customer-oriented **Deputy Program Manager ** to join our team in **Washington, DC.** This...+ 4+ years of hands-on leadership experience in service desk support and operations . + One of… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This...management. + 4+ years of leadership experience in service desk support and operations . + One of… more