- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …in person or over the phone. Write training manuals and other technical documentation. Train computer users and seasonal help desk staff. Ask questions to ... The Help Desk tier II role is...determine nature of problem. Walk customer through problem-solving process . Install, modify, and repair computer hardware… more
- Aveanna Healthcare (Atlanta, GA)
- …computer systems, hardware, and software. Manage the tier 1 outsourced Service Desk process , providing metrics, training, and documentation. Manage the ticket ... and lasting friendships. - Aveanna Employee Relief Fund: A resource to help our team members through unexpected hardships, because we're stronger together. Inclusive… more
- NCR VOYIX (Atlanta, GA)
- …and high-end engineering workstations, including staging, restoring, and recovering PCs. Resolving help desk incidents in line with service level agreements, and ... AV equipment. + Providing hands-on client software support, including LAN /WAN network, telephony, and printer support. Supporting PC...process that come from a @ncrvoyix.com email domain." Help us run the world's top brands. At NCR… more