- Monroe Community College (Rochester, NY)
- …responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis ... + Assists in the coordination of the development of help desk strategies + Assists in the...and in writing; ability to establish and maintain effective professional relationships; ability to schedule resources; good judgement; physical… more
- Buffalo Public Schools (Buffalo, NY)
- …Education Teacher - Part-Time Hourly - Information Technology - Help Desk ID:9889 Department:Adult Education Location:School Location Division:Instructional ... Buffalo. Adult Career Education Teacher Part Time - Hourly Information Technology - Help Desk APPLICATION : Candidates must complete an application by clicking… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... during shift in a prompt, courteous and professional manner. Provide first-level support for all hardware, software,...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- CUNY (Bronx, NY)
- …at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... and Assistant Managers for IT Academic Center) performs entry-level professional Information Technology work at the Service Desk...requests submitted by students, faculty, and staff to the Help Desk on a multitude of platforms… more
- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... during shift in a prompt, courteous and professional manner. Provide first-level support for all hardware, software,...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Arrow Financial Corporation (Glens Falls, NY)
- … professional to join Information Technology (IT) Support team as: IT Manager, Support ( Help Desk Manager) This opportunity may be perfect for you if you have ... including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective… more
- TEKsystems (Seneca Falls, NY)
- Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical ... 10/11 operating systems, including break-fix troubleshooting and remote assistance. + Respond to help desk calls, document issues in the ticketing system, and… more
- GovCIO (Albany, NY)
- …Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification. + Experience supporting Cisco videoconferencing ... session in the Herndon, VA office. **Responsibilities** + Provide professional and timely technical support via phone, chat, and...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- Loretto Management Corporation (Syracuse, NY)
- …as the first point of contact for candidates, creating a welcoming and professional experience. This role manages front desk operations, onboarding appointments, ... position, hours are Monday, Tuesday, Wednesday and Friday 8am - 1pm. Responsibilities Front Desk + Greets and directs visitors at the Talent Center front desk .… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more