- SAIC (Springfield, VA)
- …position in support of the Department of State (DOS) Vanguard Contract. The Help Desk Specialist is responsible for providing information and communication ... Ability to follow policies and procedures. + Knowledge of help desk ticketing systems. + Ability to...a high paced environment. + Demonstrates strong work and professional ethics. + Ability to physically move radio equipment… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …on **Service Desk Technician** joining our team to support USSOCOM. **HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT** + monitors vital servers for possible ... on various networks. + assists in resolving client related issues, coordinating with both Help Desk , Networking, and Tier III personnel. + Captures resolution of… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …on various networks. + Assists in resolving client-related issues, coordinating with both Help Desk , Networking, and Tier III personnel. + Captures resolution of ... At GDIT, people are our differentiator. As a Service Desk Technician, you will help ensure today...team dedicated to helping you own your career. + Professional growth opportunities including paid education and certifications. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving,System Administration,Technical Support,Troubleshooting ... differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional ...+ Use the ticketing system to: + Proactively check help desk queue for new emails and… more
- Koniag Government Services (Vienna, VA)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- Rocket Software (Richmond, VA)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global Sales ... transactions. This role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain experience, and… more
- IHG (Fort Belvoir, VA)
- This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments per established procedures. Other duties may include ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level...can't do it alone. We need great people to help us do great things - for our customers,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound ... I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more