- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...description listed above. + Active Certified Information Systems Security Professional (CISSP) Certification or in the process of obtaining… more
- Serco (Herndon, VA)
- …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... lead your team to provide high quality network and help desk support to our current and...field support, and readiness management. + Active Project Management Professional (PMP, PMI-ACP) Certification or if you are in… more
- General Dynamics Information Technology (Fairfax, VA)
- …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as...team dedicated to helping you own your career. + Professional growth opportunities including paid education and certifications. +… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega… more
- Deloitte (Arlington, VA)
- …operational aspects of professional services contracts. Job functions include: + Deal Desk Support, Contracting, and Negotiations + Assist with deal desk and ... and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and...Management and Training Support + Maintain knowledge of core professional services (IT, Managed Services, Outsourcing) and product offerings… more
- The Hartford (VA)
- …and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the ... every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as...including Business Owner's Policy (BOP), Workers Compensation, Commercial Auto, Professional Liability, and Bonds. + Work as an effective… more
- Sallie Mae (Sterling, VA)
- …on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after ... school. To help them Start smart. Learn big. Students need guidance...the whole you-from physical and mental to financial and professional . You'll get opportunities to further your education and… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
- Koniag Government Services (Chantilly, VA)
- …and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to ... STIG compliance requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical… more
- City of Norfolk, Virginia (Norfolk, VA)
- …diagnose and resolve computer hardware, software, access, and security issues. + CUSTOMER SERVICE/ HELP DESK : Provide excellent customer service and IT support to ... support area. Our dynamic team performs both technical and professional work for staff and public-access computers across city...Microsoft Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks… more