- R1 RCM (Warrenton, VA)
- …analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients check into ... it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. + A team you can rely on. We care about your progress toward career… more
- Conduent (VA)
- …where individuality is noticed and valued every day. **Remote Customer Service Representative ** $14.00 HR **Please note that applicants residing in the following ... Support team operations during peak times or absences to help maintain seamless service. **What We're Looking For:** +...have an established, dedicated work area equipped with a desk , chair, electrical outlet, and direct LAN connection. +… more
- TEKsystems (Winchester, VA)
- …Scope + This position involves taking back-to-back inbound calls, sitting at a desk , working on a computer, navigating two monitors and several programs to assist ... not provided or reimbursed by the client. + Your desk must have adequate space for two monitors, a...10, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk ... position can execute all tier 1 and 2 service desk tasks and must be able to perform the...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment + 5+… more
- Leidos (Newport News, VA)
- …and technical proficiency in the Leidos software to participate in the NIPR and SIPR Help Desk schedule. Support deployed software system with Help Desk ... base POCs after initial fielding as a Field Service Representative (FSR). FSRs will provide a single point of...of the software, enabling them to better respond to Help Desk tickets from the field. +… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... with internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call… more
- TekSynap (Springfield, VA)
- …infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the ... AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential… more