- New York State Civil Service (Rochester, NY)
- …college or university and five (5) years of related technical experience in a help desk or technical environment; or An equivalent combination of education and ... professionals who are passionate about technology, communication, and public service .Candidates should have experience in areas such as technical...related technicalexperience in a help desk or technical environment.DISTINGUISHING FEATURES OF… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …for incoming calls and directing incoming calls to appropriate staff members. + Provide Help Desk resolution of customer service issues to ensure complete ... client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems...**Experience:** + Preferred: 0-2 years experience as a Pharmacy Technician or Customer Service Representative in a… more
- Ethos Veterinary Health (Plainview, NY)
- Customer Service Representative - Long Island Veterinary Specialists (Plainview, NY) Are you someone who thrives on connection, loves solving problems, and wants to ... for over 25 years-and we're looking for a Customer Service Representative who shares our passion for care, compassion,...every step of the way. This isn't just a desk job-it's an opportunity to build relationships and be… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …gain efficiency in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues to insure complete client ... peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and… more
- STG International (West Seneca, NY)
- …the patient. * Perform phlebotomy-related administrative and clerical procedures of the Front Desk Section of the lab and fully document all samples obtained per the ... procedures; maintain the supply inventory and cleanliness of the front desk and phlebotomy area. * Perform non-phlebotomy-related administrative and clerical support… more
- Public Consulting Group (Albany, NY)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help… more
- SUNY Delhi (Delhi, NY)
- …follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
- NTT DATA North America (Varick, NY)
- …+ Motivated technician with proven troubleshooting skills + Proven customer service skills - Must be able to effectively communicate with customers over the ... team in Brick, New York (US-NY), United States (US). The Desktop Support Technician will be responsible for performing various managed client services for a… more
- New York State Civil Service (West Brentwood, NY)
- …you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of ... NY HELP Yes Agency Addiction Services and Supports, Office...one year or more of permanent or contingent-permanent competitive service and eligible for transfer via Section 70.1 of… more
- New York State Civil Service (Buffalo, NY)
- …Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ensure timely and ... NY HELP Yes Agency Information Technology Services, Office of...Information Technology Specialist 3, the Information Technology Specialist 2/Zone Technician will function as general desktop support staff for… more