- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly...operate on the Fri-Mon (2 PM - 12:30 AM) shift ** **Primary Position Tasks:** + Must be flexible to… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... that of a superhero in a blockbuster movie. **This role will operate on the Overnight Shift (11pm - 9:30am); Fri - Mon.** You will be tasked to: + Provide first… more
- SMX (Fort Belvoir, VA)
- …30-minutes between shifts + Ensure proper handoff takes place between outgoing and incoming shift + Ensure Help Desk personnel follow the organization's ... (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft. Belvoir. The… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Problem ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...on site at the direction of management or government. ** Shift :** Sunday-Thursday 6am-3pm; however, it may require the ability… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Koniag Government Services (Vienna, VA)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... of the service desk as a part of the service desk team. ** Shift :** Monday to Friday from 6am to 230pm. **Essential Functions, Responsibilities & Duties… more
- Atrium Hospitality (Hampton, VA)
- …Hampton Roads Embassy Suites 1700 Coliseum Drive Hampton, VA 23666 Front Desk Associate Full time **Atrium SPIRIT - where teamwork, passion and appreciation ... for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality...sending and receiving faxes, packages and mail **Perseverance:** + Help to resolve problems through recovery when things aren't… more
- Old Dominion Freight Line (Chesapeake, VA)
- …+ Answer inbound calls, manage email requests and requests logged via Service Desk ticketing solution in a timely and accurate manner while striving to reduce ... to at least 70% of inbound requests + Log all requests in the Service Desk ticketing solution + Triage requests and determine which can be handled immediately and… more