- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to an appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... Skills, and Abilities:** + Ability to work a Floating shift . Could be over-night or day- shift hours....Shifts will be identified upon hire + Ability to help cover the Help Desk … more
- TekSynap (Arlington, VA)
- …Operating Procedures (SOPs), Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) ... and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance,...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work… more
- TEKsystems (Winchester, VA)
- …Scope + This position involves taking back-to-back inbound calls, sitting at a desk , working on a computer, navigating two monitors and several programs to assist ... not provided or reimbursed by the client. + Your desk must have adequate space for two monitors, a...during nesting. After nesting, you will work your assigned shift and schedule (Mon-Sat or Sun-Fri) must meet teleworking… more
- System One (Reston, VA)
- …Role Type: 6 + months contract with very strong chance of contract to hire conversion Hours: Shift work - OVERNIGHT - 4 X 10 hour shifts (4 nights per week, 10 hr ... shift ) Please note - candidates must be flexible within...Provide technical assistance to all customers; IT Operations, Service Desk , and Application Programming areas to leverage technology and… more
- TekSynap (Springfield, VA)
- …infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the ... Type of environment: Office + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The… more
- Serco (Newport News, VA)
- …+ The ability to get respirator qualified and wear PPE throughout the work shift . + Experience in electrical work in a related field and shipboard experience. + ... and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- AECOM (Fairfax, VA)
- …+ Constantly operating a computer and other monitoring equipment while sitting or standing at a desk the entire shift . + Must be able to remain in a stationary ... VA. The 12-hour shifts for the position(s) are 1st Shift (6:00 am to 6:30 pm), 2nd Shift...we believe in your potential and are here to help you achieve it. All your information will be… more
- Chenega Corporation (Lorton, VA)
- …or GED equivalent + Associate degree preferred + 2+ years' experience in a general help desk or customer service role, preferably in a maintenance environment + ... ie, Word, Excel, and PowerPoint + Ability to work shift work that includes nights, weekends, and holidays +...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- NTT America, Inc. (Richmond, VA)
- …as needed, for critical client and business-impacting issues. + Ensures that the shift handover process highlight any key escalated open tickets to be focused on ... critical tasks to be carried out in the next shift . + Supports, tracks, and documents change implementation. +...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise… more